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    • REPORT
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    • 12/4/2013
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    • 20131109-9594A-2147450049
    Incident Description: I purchased this crib in 2010 for my first son, who was due in October. It was initially a great crib. However, once my son began to roll around, he managed to get his legs, knees, and arms stuck in the slats on multiple occasions. After realizing this wasn't ... (More)
    Business Comments:
    (11/19/2013) Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party testing laboratory and ... (More)
    • REPORT
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    • 6/23/2014
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    • 20140530-33471-2147444084
    Incident Description: My son had woken up from his morning nap. I was on my way up the stairs to get him when I heard a slam then crying. When I got into his room I noticed his leg sticking outside his crib. When I tried to remove his leg from the crib it was stuck. I did not know ... (More)
    Business Comments:
    (7/8/2014) Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party testing laboratory and ... (More)
    • REPORT
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    • 3/13/2012
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    • 20120217-EE425-2147470079
    Incident Description: My nephew who is 13months old has gotten his legs caught between crib slats a few different times. His leg has been caught above his knee. His knee itself is preventing his leg coming out of the crib slats. This has happen while he was sleeping and while he ... (More)
    Business Comments:
    (2/28/2012) Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party testing laboratory and ... (More)
    • REPORT
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    • 10/3/2011
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    • 20110823-69C47-1198391
    Incident Description: The consumer says that her daughter's leg got stuck in between the railings. The consumer said she had to lotion to loosen the leg, and push her leg to get it through towards the inside of the crib. The consumer says her daughter had some scratches and a ... (More)
    Business Comments:
    (9/21/2011) Dear Consumer, Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party testing ... (More)
    • REPORT
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    • 9/27/2011
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    • 20110902-247C8-2147475683
    Incident Description: I just learned of the recall on my baby crib. I have the Jardine Olympia 0102B00 crib and well it broke just before my 2nd baby was born last summer. The drop side hardware pieces shattered and fell off. I tried to glue it several times but ultimately the ... (More)
    Business Comments:
    (9/13/2011) Dear Consumer, Thank you for sharing your concerns. We would like to take this opportunity to remind all consumers that attempts to repair cribs is not recommended, under any circumstances. Nor should a crib ever be used with missing or damaged components. ... (More)
    • REPORT
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    • 10/26/2011
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    • 20110919-49124-1201939
    Incident Description: The consumer stated that her 13 month old grandchild consistently gets themselves caught in the slats of their full sized stationery crib. Usually when the child leg gets the stuck the consumer daughter in law will hear the child cry and remove the child's ... (More)
    Business Comments:
    (10/18/2011) Dear Consumer, Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party testing ... (More)
    • REPORT
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    • 1/6/2012
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    • 20111114-E10DC-1214293
    Incident Description: Caller's one year old daughter was crying, when mother went to check on her she found that her left leg was stuck up to her knee and she couldn't free her. She called 911 but it seemed that they were taking a long time, caller held her baby while her sister ... (More)
    Business Comments:
    (12/22/2011) Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party testing laboratory and ... (More)
    • REPORT
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    • 9/30/2013
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    • 20130909-F2FDF-2147452199
    Incident Description: My 6 month old is constantly getting his legs stuck between the slats, which wasn't really the end of the world, just left bruising. But then we noticed the slats are becoming loose, and bend easy when he pushed on them, which is worrisome after the recalls ... (More)
    Business Comments:
    (9/18/2013) Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We appreciate the opportunity to have discussed the matter with you and able to offer assistance.
    • REPORT
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    • 11/8/2011
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    • 20111017-1AB5F-2147474248
    Incident Description: We own the Jardine Olympia crib model DA715BC. This crib was not part of the recall because it was manufactured in 4/2007, and according to their website only cribs manufactured before 1/2007 are part of the recall. The attachment arm which attaches the ... (More)
    Business Comments:
    (10/26/2011) We take these matters very seriously and we encourage consumers to contact us directly so that we may assist them. We would be happy to replace the mattress support with a new one and have it shipped directly to your home. We can be contacted directly at ... (More)
    • REPORT
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    • 8/10/2011
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    • 20110715-164AF-2147477190
    Incident Description: From: [REDACTED] Sent: Thursday, June 30, 2011 11:48 PM To: CSR Subject: Reporting Injury and potential choking hazard RE: Model Number: DASE5508EP1 Date of Manufacture: 07/2010 (STF) The Dorel Vintage crib we purchased is of poor quality. We noticed small ... (More)
    Business Comments:
    (7/27/2011) Thank you for submitting your concerns. We appreciated the fact you contacted our customer service department directly to discuss the issue. It is clear from the photos you kindly provided that the "cracks" are surface cracks that are a result of exposure to ... (More)

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