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    • REPORT
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    • 7/31/2013
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    • 20130709-A28EC-2147454349
    Incident Description: Sony KF-42WE610 TV stopped working-- ordered replacement bulb-- opened housing to find housing was melted all around lamp-- Called Sony and was told that they would send someone to fix the tv at no cost-- Goven reference number: [REDACTED]---- Sony then ... (More)
    Business Comments:
    (7/26/2013) Sony has reviewed this report . From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard.Sony ... (More)
    • REPORT
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    • 10/22/2012
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    • 20120927-E953F-2147463362
    Incident Description: I have a sony vaio laptop computer model VPCF115FM. Sony issued a recall on this computer due to a potential burn hazard. Sony states that by downloading a BIOS update, it will fix the problem. My computer will not accept the BIOS update as it says that my ... (More)
    Business Comments:
    (10/9/2012) This product appears to be covered by a Sony voluntary software update program previously announced. See: http://esupport.sony.com/US/perl/support-info.pl?info_id=377. A Sony representative will contact the customer shortly for investigation.
    • REPORT
    • |
    • 6/19/2012
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    • 20120527-D03BA-2147467216
    Incident Description: Sony Vaio Laptop VPCWW2FX1has been overheating badly even after installing BIOS firmware update. Problem is progressively worsening. I have been burned several times by the laptop- no serious wounds yet because I no longer use the laptop. Also overheats ... (More)
    Business Comments:
    (6/8/2012) After evaluating the product in question, Sony has determined that product in question does not create an unreasonable risk of injury or contain a defect which could pose a substantial product hazard. The unit evaluation showed traces of liquid spill and ... (More)
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