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    • REPORT
    • |
    • 9/18/2013
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    • 20130826-989F9-2147452657
    Incident Description: While children were watching a DVD, the attached lithium ion rechargeable battery pack swelled and split open. It appears that one of the internal battery cells swelled and ruptured the plastic case, breaking it loose from the DVD player. While no injury ... (More)
    Product: Video Players and Recorders (Excl. Cameras) (576)
    Product Description: Sony portable DVD player model DVP-FX810 with attached battery pack NP-FX110
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (9/4/2013) Sony has reviewed this report. From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Upon ... (More)
    • REPORT
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    • 12/26/2012
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    • 20121130-B954A-2147461427
    Incident Description: I have a sony VPCEC390X laptop that has been overheating and has had other issues related to functionality since the date of purchase. After making several phone calls to Sony Support, it took so long to get a box to ship it for repair that the computer was ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Sony Vaio Laptop Computer
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (12/14/2012) Sony has contacted this customer to evaluate his/her product but has not been provided an opportunity to conduct an examination. That said, based on the limited information provided, Sony does not believe that the product in question creates an unreasonable ... (More)
    • REPORT
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    • 11/25/2011
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    • 20111101-6B67B-2147473722
    Incident Description: Sony Television Model KF50WE610 Television is overheating. TV smells of melting plastic and parts are visibly melted. I feel it is a fire hazard.
    Product: Televisions (572)
    Product Description: Sony 50" Grand Wega TV
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (11/18/2011) After further investigation with the customer and/or the evaluating the product in question, Sony has determined that product in question does not create an unreasonable risk of injury or contain a defect which could pose a substantial product hazard. Sony ... (More)
    • REPORT
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    • 7/19/2011
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    • 20110626-E16FE-2147477837
    Incident Description: I purchased my Sony Vaio in February of 2010. It has always overheated, but about 6 months ago I started searching for a solution. I found the safety warning and BIOS update here: http://esupport.sony.com/US/perl/news-item.pl?news_id=401&mdl=VPCF115FM. ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Sony Vaio laptop -- VPCF115FM
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (8/5/2011) Sony has contacted this customer to evaluate his/her product but has not had an opportunity to conduct an examination. From the limited information provided, Sony does not believe that the product in question creates an unreasonable risk of injury or contains ... (More)
    (7/5/2011) As stated in the report, this product appears to be covered by a Sony voluntary recall program previously announced. See http://esupport.sony.com/US/perl/support-info.pl?info_id=377. A Sony representative will contact the customer shortly for support.
    • REPORT
    • |
    • 5/16/2011
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    • 20110423-18133-2147479859
    Incident Description: My television has burn marks on the inside and the door to the lamp of the television is warped. It appears very unsafe and looks like a fire hazard.
    Product: Televisions (572)
    Product Description: Sony WEGA KDF-50WE655 50 inch LCD TV
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (5/2/2011) Sony has reviewed this report . From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony ... (More)
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