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    • REPORT
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    • 4/2/2011
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    • 20110312-F043D-2147481547
    Incident Description: Hi, I'm using a Sony Vaio VPCF113FX, this is a notebook computer. Last year Sony acknowledge that there was a problem with this model, as it was possible to overheat. They released a firmware update to prevent this, but it didn't make any difference. The ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Laptop computer, used every day with design software. Bought in the US, used in Argentina.
    Injury Info: No Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (3/24/2011) Sony has reviewed this report . From the limited information provided and after internal review, this product appears to be covered by a Sony voluntary recall program previously announced. See http://esupport.sony.com/US/perl/support-info.pl?info_id=377. ... (More)
    • REPORT
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    • 4/19/2011
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    • 20110328-EE018-2147480834
    Incident Description: Sony Rear-Projection Television Model #KDF50WE620 rear-projection lamp so hot it melted frame and door protecting heat from escaping the lamp housing causing toxic smoke to leech in home causing health issues including heaches and television to nearly catch ... (More)
    Product: Televisions (572)
    Product Description: 100 lb rear projection (lamp) television, approximately 53" width by 36" height.
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (4/5/2011) Sony has reviewed this report . From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. ... (More)
    • REPORT
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    • 4/19/2011
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    • 20110329-2C77D-2147480780
    Incident Description: The lamp in my Sony KF-50WE610 LCD projection television became so hot that it melted the plastic housing around it, as well as the enclosure door. It is unclear what other damage this caused inside the television, but this would appear to be a significant ... (More)
    Product: Televisions (572)
    Product Description: 50" LCD Projection Television
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (4/5/2011) Sony has reviewed this report . From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. According to ... (More)
    • REPORT
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    • 4/25/2011
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    • 20110402-94FD4-2147480630
    Incident Description: My 2004 Sony KFD-42WE655 television has a defect that made it warped, melted, cracked, scorched, and/or burnt by an overheated projection lamp, which has caused the TVs to fail to power up. In addition, it caused heat damage to the outside of the TV on the ... (More)
    Product: Televisions (572)
    Product Description: A 42" Sony Television
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (4/11/2011) Sony has reviewed this report . From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony ... (More)
    • REPORT
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    • 4/29/2011
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    • 20110406-347C4-2147480474
    Incident Description: I have a Sony laptop model VGN-S270 that has been burning me for quite awhile now without me realizing it or paying much attention to it as it was not bothering me before. I'm aware of Sony's known issues with their computers burning people but I didn't find ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: SONY Laptop PC model VGN-S270P and model PCG-6D1L it has 2 model numbers
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (4/20/2011) With the initial information provided in this report, Sony is unable to determine yet if the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. However, Sony takes all such reports ... (More)
    (5/19/2011) Sony has contacted this customer to evaluate his/her product but has not had an opportunity to conduct an examination. From the limited information provided, Sony does not believe that the product in question creates an unreasonable risk of injury or ... (More)
    • REPORT
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    • 4/29/2011
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    • 20110406-C02BD-2147480468
    Incident Description: I bought a sony tv in febuary of this year we have been trying to safety strap it to the wall and have come to find out that it is missing the screw holes on top I have tried to contact the manufacturer and they don't seem to understand my problem they keep ... (More)
    Product: Televisions (572)
    Product Description: Sony kdl60ex700
    Injury Info: No Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (4/20/2011) A Sony representative has been in contat with this customer and has arranged for a technician to inspect the television and install the strap.
    • REPORT
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    • 5/16/2011
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    • 20110415-B530C-2147480168
    Incident Description: I have a sony vaio laptop (VPCCW17FX) which burnt out abruptly yesterday. Machine is 15 months old. Unfortunately I did not purchase warranty. When I contacted Sony they indicated that while the issue is the same as encountered by VPCC11X and VPCC2X models ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Sony Vaio laptops
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (5/2/2011) This product appears to be covered by a Sony voluntary recall program previously announced. See http://esupport.sony.com/US/perl/support-info.pl?info_id=377. A Sony representative will contact the customer shortly for support.
    (5/13/2011) After further investigation with the customer and evaluating the product in question, Sony has determined the product does not create an unreasonable risk of injury or contains a defect which could pose a substantial product hazard.
    • REPORT
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    • 5/16/2011
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    • 20110423-18133-2147479859
    Incident Description: My television has burn marks on the inside and the door to the lamp of the television is warped. It appears very unsafe and looks like a fire hazard.
    Product: Televisions (572)
    Product Description: Sony WEGA KDF-50WE655 50 inch LCD TV
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (5/2/2011) Sony has reviewed this report . From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony ... (More)
    • REPORT
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    • 5/25/2011
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    • 20110503-6222E-2147479530
    Incident Description: I purchased a Sony Vaio laptop, model VPCF11JFX/B, in January 2010, and have applied the remedy of firmware update, as provided by Sony, to prevent the laptop from overheating. Unfortunately, the laptop continues to overheat and has now damaged the video ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Sony Vaio laptop, model VPCF11JFX/B
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (5/12/2011) With the initial information provided in this report, Sony is unable to determine yet if the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. However, Sony takes all such reports ... (More)
    (6/16/2011) Sony has attempted to contact the customer to evaluate his/her product and has not had an opportunity to conduct an examination. From the limited information provided, Sony does not believe that the product in question creates an unreasonable risk of injury ... (More)
    • REPORT
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    • 6/3/2011
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    • 20110511-72BC5-2147479264
    Incident Description: ME:[REDACTED], Board Certified Physician, AND Chief Medical Information Officer (CMIO) PRODUCT: Laptop Computer VPC F11 model (specifically VPC F1109x). Refurbished. bought directly from Sony.com on 12/12/2011. (I was unaware of recall on product 6/2010 due ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Sony VAIO Personal laptop computer VPC-F11 series (exact model VPC-f1109x
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sony Electronics
    Business Comments:
    (5/19/2011) With the initial information provided in this report, Sony is unable to determine yet if the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. However, Sony takes all such reports ... (More)
    (6/24/2011) Sony has attempted to contact the customer to evaluate his product and has not had an opportunity to conduct an examination. From the limited information provided, Sony does not believe that the product in question creates an unreasonable risk of injury or ... (More)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.