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  • Showing 1 - 6 of 6 results.

    • REPORT
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    • 10/20/2016
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    • 20160831-E9FD0-2147414562
    Incident Description: Phil and Ted's Vibe stroller with the double kit correctly installed, my two year old was riding in the bottom double seat and is able to unlock the folding mechanism with his feet. My child is securely harnessed in and can easily reach the folding locks and ... (More)
    Business Comments:
    (10/19/2016) This consumer contacted phil&teds on August 6th 2016 requesting a refund for a Vibe stroller. The Vibe stroller and second seat was purchased on promotion at a discount directly from philandteds.com on June 10th 2016. The reason for the refund request was ... (More)
    • REPORT
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    • 8/5/2013
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    • 20130712-0C3E3-2147454254
    Incident Description: I have a phil and ted Sport with doubles, v1. I purchased it 4-28-08, however it has had limited use. The main seat has a recline function that is adjusted by zippers and plastic clips. My daughter was sitting in the seat, leaning forward so I could zip it up ... (More)
    Business Comments:
    (7/25/2013) phil&teds products are designed and manufactured to meet or exceed all worldwide safety standards. However as some products age, regular care and maintenance will be required to keep strollers in working condition. We advise inspecting products before every ... (More)
    • REPORT
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    • 2/21/2013
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    • 20130130-F25C6-2147459305
    Incident Description: The 2nd time I used the stroller it collapsed as if folded but not in the proper folded position. In examining the stroller I found that a plastic clip attaching the side of the frame to the front of the frame had snapped.
    Business Comments:
    (2/12/2013) After speaking with the consumer in this case, this issue occurred from damage sustained during shipping to the consumer from the retailer and was not due to defects in material or workmanship. The consumer reported that her husband noticed a small piece of ... (More)
    • REPORT
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    • 11/30/2012
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    • 20121024-2840F-2147462550
    Incident Description: The Phil + Ted family of double strollers (Navigator, Classic, Dot, maybe the Navigator) actually FLIPS BACKWARD if you have a child in the back bottom seat and no child in the front seat. It is not balanced properly and the center of gravity is off. My ... (More)
    Business Comments:
    (11/13/2012) Phil & Teds take product safety and safe use seriously. All of our products, including the classic double stroller in this report, meet the ASTM safety standards as well as the rest of the main worldwide recognized standards. All phil&teds stroller models are ... (More)
    • REPORT
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    • 8/17/2011
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    • 20110726-47A52-2147476825
    Incident Description: The phil & teds vibe 1 stroller is the newer version of this stroller: http://www.cpsc.gov/cpscpub/prerel/prhtml07/07069.html It has a rear seat positioned close to the rear wheels, which are now partially covered by small fenders that extend around about ... (More)
    Business Comments:
    (8/12/2011) phil&teds takes safety very seriously, we are globally safety certified. When a child is properly harnessed into the doubles kit, they are not able to reach the tires. Additionally, when the mudguards are properly installed, these cover the top portion of the ... (More)
    • REPORT
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    • 6/17/2011
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    • 20110526-7BEED-2147478819
    Incident Description: I’m writing today about a stroller that my wife and I recently purchased, and a problem that we have experienced with it, that I’m afraid seems to be fairly widespread. My wife and I bought a Phil and Ted’s Dash stroller a couple weeks ago, and recently found ... (More)
    Business Comments:
    (6/16/2011) After talking to the customer we found some factual inconsistencies with what is contained in the initial report from them. They had reported most concerningly that "the stroller tipped over with the newborn in it but they were able to catch him and the ... (More)
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