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  • Showing 1 - 10 of 14 results.

    • REPORT
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    • 4/12/2017
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    • 20170316-F5999-2147405147
    Incident Description: We are a manufacturing facility. We use single burners to heat up wax or glue in small quantities. In our lab a burner caught on fire. It was immediately unplugged. After inspecting the burner and pot, we noticed that the coil on the burner was damaged, which ... (More)
    Business Comments:
    (4/17/2017) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 5/19/2016
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    • 20160427-A4134-2147419905
    Incident Description: Hamilton Beach 8 quart slow cooker, generates enough heat to cause my countertop to reach 204.1 F degrees.
    Business Comments:
    (5/20/2016) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this customer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 2/24/2014
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    • 20140129-FE034-2147447698
    Incident Description: I purchased a Hamilton Beach 31334 Easy Reach Toaster Oven on December 29, 2013 from Amazon.com. The oven was delivered to me on January 9, 2014. On January 29, 2014, approximately at 7pm, I put some food in the toaster oven and heated it at 425 deg F for ... (More)
    • REPORT
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    • 9/12/2013
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    • 20130820-0DE14-1349513
    Incident Description: When toasting an [REDACTED] brand waffle in a Hamilton Beach toaster my wife and I began to smell something that we did not initially attribute to the toaster. When the smoke alarm went off, however, we determined that it was the waffle. The "wire bread ... (More)
    Business Comments:
    (9/4/2013) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer reports having a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products ... (More)
    • REPORT
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    • 6/22/2012
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    • 20120601-54961-2147467054
    Incident Description: Heating elements switched to highest heat automatically; Food caught fire Cause: spring driven timer recoils past the off position when time runs out and moves to the broil position which allowed both top and bottom heating elements to burn indefinitely at ... (More)
    Business Comments:
    (7/13/2012) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their ... (More)
    • REPORT
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    • 4/20/2012
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    • 20120229-53ED3-1234582
    Incident Description: Investigated a kitchen fire in a sprinkler apartment. The sprinkler system extinguished fire early on and its obvious the fire started at the toaster. The plastic bottom melted out onto the counter top. We found burnt French bread in the toaster. We also ... (More)
    Business Comments:
    (7/13/2012) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this fire department official believes a consumer has had a negative experience with one of our products, as we try hard to please consumers who have shown their ... (More)
    • REPORT
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    • 2/24/2012
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    • 20120128-07F51-2147470871
    Incident Description: My wife placed a piece of toast in the "ONE SLICE" side of toaster. A minute or two later there were flames shooting out of the opposite side of toaster. Once the flames were extinguished, there was a strong burnt plastic smell. Since we always empty the ... (More)
    Business Comments:
    (3/5/2012) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer reports having a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products ... (More)
    • REPORT
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    • 2/7/2012
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    • 20120116-F725D-2147471275
    Incident Description: We had put bread in our toaster to toast, only to come back a few minutes later out of a room upstairs, to a house filled with black smoke! The toaster did not pop up like it was suppose to and the cancel button didn't even work to stop it when i went running ... (More)
    Business Comments:
    (1/30/2012) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer reports having a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products ... (More)
    • REPORT
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    • 12/20/2011
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    • 20111128-A5195-2147472934
    Incident Description: Hamilton beach 24600 4 slice toaster. The toaster has burned things, smoked and sparked for several months. Lowering the settings did little to resolve this issue. My 13 year old was burned while trying to remove her toast. I contacted Hamilton beach and they ... (More)
    Business Comments:
    (12/9/2011) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer reports having a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products ... (More)
    • REPORT
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    • 10/17/2011
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    • 20110913-F9A8A-1201216
    Incident Description: The consumer stated her toaster oven poses a fire hazard similar to the toaster oven cited in recall release 11-265. Her toaster has the same model but is from a different series number. The style is regular pop up toaster oven. The toaster oven has 2 slots ... (More)
    Business Comments:
    (10/18/2011) We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer reports having a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products ... (More)

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