Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

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  • Showing 1 - 4 of 4 results.

    • REPORT
    • |
    • 3/19/2019
    • |
    • 20190218-B1B6B-2147382636
    Incident Description: Rival brand tea kettle had same issue as those that were recalled but different model number. Mine is model MK-17P13B2 purchased at WalMart. The heating element exploded spraying hot water around
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: Tea kettle or water boiler
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (3/4/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278. Provide the Walmart Item number 81308402120 when calling, so that they can better assist you.
    • REPORT
    • |
    • 3/8/2018
    • |
    • 20171012-06D26-2147396837
    Incident Description: electric tea pot which is suppose to shut off after boiling did not shut off it boiled all the water out then continued on melting the plastic filling the kitchen with smoke i was in the shower at the time of incident
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: white rival electric teapot 1.7 liter
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (2/27/2018) Please contact 1.800.925.6278 and provide them with the details of this incident. The UPC for this stock number is 81308402120.
    • REPORT
    • |
    • 7/31/2017
    • |
    • 20170508-2E12B-2147403696
    Incident Description: Product is consistently unusually hot in the base/heating element, periodically sparking and emitting smoke from base with frequent use (1-2 times per day, 4 days per week). Have ceased using product, but retain product in search of/hope for a recall.
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Rival Electric Hot Water Kettle. Model # MK-17P13B2 (sold by Walmart). Similar model to previous Rival Hot Water Kettle, which was recalled. This unit was to ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (8/25/2017) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 (if you haven't already contacted them). Please provide them with the UPC number: 81308402120 to help them identify the product.
    • REPORT
    • |
    • 10/5/2016
    • |
    • 20160909-672A9-2147414355
    Incident Description: Rival brand electric kettle. Model MK-17P13B2. Walmart product. Used about one week - no problem. Then on 9/9/16 the device turned itself on while unattended.
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Electric kettle
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (9/27/2016) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 if you haven't already. Please give them UPC 81308402120, so that they can better assist you.
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