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  • Showing 1 - 10 of 12 results.

    • REPORT
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    • 6/23/2011
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    • 20110601-6DEF1-2147478629
    Incident Description: On April 11,2009, we purchased a La-Z-Boy glider-recliner and received delivery on May 30, 2009. The chair began squeaking in November 2009. The squeaking became progressively louder and began leaving a black dust that permanently stained our carpet. In ... (More)
    Product: Recliner Chair (670)
    Product Description: La-Z-Boy custom leather glider-recliner.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (6/22/2011) We are not aware of any other incidents like what the consumer describes, and we are unable to explain her experience. We are continuing to follow up with the retailer concerning this report.
    • REPORT
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    • 6/11/2013
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    • 20130512-0818C-2147456186
    Incident Description: I was sitting in new recliner. Back of chair tipped over to ground resulting in me getting stuck in chair.
    Product: Recliner Chair (670)
    Product Description: la z boy reclina rocker Joshua model
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (5/28/2013) We are sorry that the consumer was not happy with our product. We contacted our retail dealer and were informed that the consumer placed a special order for two of these recliners, which were custom-made for him. He received them on May 11, 2013. Two days ... (More)
    • REPORT
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    • 7/24/2015
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    • 20150512-655CD-2147432998
    Incident Description: On Monday May 4th at 7:25PM, while sitting in my new (which I had received on Wednesday April 29th), Lazy Boy Style 1PM 512 recliner lift chair with the legs lifted I bent forward to get a drink on my table and the chair tipped and I slid forward and down ... (More)
    Product: Recliner Chair (670)
    Product Description: PINNACLE PLT LUX LIFT XR W/HEAT & MSSG Recliner/Lift Chair
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (6/29/2015) We are sorry to learn of this incident but glad that the consumer apparently was not hurt. When the footrest is raised, a user who leans or moves forward in the chair shifts the chair’s center of gravity and can reach the point where the chair tips forward. ... (More)
    • REPORT
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    • 4/12/2017
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    • 20170214-8A376-2147407082
    Incident Description: I have one of your chairs that the power supplies have a recall on. (17-083) https://www.cpsc.gov/Recalls/2017/La-Z-Boy-Recalls-Power-Supplies-Sold-With-Lift-Chairs My cord had already deteriorated and because of safety we disposed of it due to pets. Our ... (More)
    Product: Chairs, Other or Not Specified (4074)
    Product Description: Model 1HL562 Gold Series Lift Chair.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (4/3/2017) We regret this consumer’s experience with our product, but we are not able to assist him. He indicates that the power cord with his lift chair, which was manufactured in 2010, became frayed. His chair was not part of La Z Boy’s recent recall of power ... (More)
    • REPORT
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    • 1/9/2018
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    • 20171112-6439B-2147395498
    Incident Description: REF/ sku 039682993 Dear Sir This will be my first attempt to bring notice of a product that is lacking in saftey. I purchased a LAZY BOY (POWER RECLINER (LANCE) model. This model has a long hard wired remote control. After three years of use , my wife went to ... (More)
    Product: Recliner Chair (670)
    Product Description: RECLINER POWER CHAIR BY LAZY BOY IN NORTHWOOD OHIO
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (12/28/2017) We are sorry to learn of the consumer’s experience with our product. As far as we know, this is the first report we have received of a controller being activated after falling down in a chair. We do not believe the product presents any danger.
    • REPORT
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    • 5/18/2018
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    • 20171228-39171-1721888
    Incident Description: The following information was transferred from consumer emails, that were sent to the CPSC Info-Ctr. (Email date: 12/22/2017): P1M702 C 125674 FN 007 EASTERN 2 MOTOR MSSG/H LAZB LAZB 001784248 In reference to report number 117B0453A MODEL NAME EASTERN THE ... (More)
    Product: Recliner Chair (670)
    Product Description: Recliner
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (4/27/2018) This is a duplicate of Report No. 20171112-6439B-2147395498. As we wrote in response to that report: We are sorry to learn of the consumer’s experience with our product. As far as we know, this is the first report we have received of a controller being ... (More)
    • REPORT
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    • 9/6/2018
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    • 20180622-EF13D-2147387240
    Incident Description: I bought a couch from Laz-Boy that was delivered this past Saturday. The initial problem was the color was grey and not chocolate brown. I did notice a chemical new couch odor coming from it on delivery but did not realize the extent until I woke up the next ... (More)
    Product: Sofas, Couches, Davenports, Divans or Studio Couches (679)
    Product Description: New couch from Lazy boy
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (8/27/2018) We are sorry this consumer is not happy with her purchase of a La-Z-Boy product. New furniture sometimes has a distinctive odor, which dissipates over time, and we recommend people bothered by it allow the furniture to air out.
    • REPORT
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    • 2/21/2019
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    • 20180821-39F50-1786158
    Incident Description: The consumer indicates that when the chair is in its reclining position with the footrest up, the entire unit tips forward when one tries to get out of the chair. The consumer believes the base of the recliner has a faulty design. The consumer contacted the ... (More)
    Product: Recliner Chair (670)
    Product Description: Recliner
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (2/19/2019) We are sorry to learn of this consumer’s experience with one of our products. His report indicates that when the chair is in its reclining position with the footrest up, the entire unit tips forward when one tries to get out of the chair. As explained to the ... (More)
    • REPORT
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    • 9/14/2018
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    • 20180822-CC5D3-2147386012
    Incident Description: Failure of Lazy-Boy recliner cushion structure renders chair unstable when chair reclined. Wood structural member of cushion failed at a knot and causes reclined chair to tilt and become unstable. Continued use of chair could lead to injury. Chair purchased ... (More)
    Product: Recliner Chair (670)
    Product Description: Lazy Boy recliner chair
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (9/10/2018) We are sorry that this consumer was not satisfied with the warranty service on his La-Z-Boy recliner, but we have no reason to believe this product was defective. We understand that the customer took his recliner to our dealer’s warehouse, and the dealer’s ... (More)
    • REPORT
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    • 11/15/2018
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    • 20180907-48716-1790966
    Incident Description: The submitter noticed the lift chair’s power supply cover is separated (screw housing failed) and exposing the power supply’s electrical components. He then contacted the firm and reported this issue. He was told that his LOT # is not included in the recall ... (More)
    Product: Recliner Chair (670)
    Product Description: recliners equipped with a power lift seat LOT # on the power supply is 091001
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.