Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 10 of 30 results.

    • REPORT
    • |
    • 12/2/2019
    • |
    • 20191021-29CF5-2147377048
    Incident Description: We have a Lazy-Boy Sectional, James Series, in which the center console has a drawer with a metal pull. I am 80 years old and I merely brushed against the metal pull and received a 1 and 1/2 inch long gash in my right leg about mid-point between my knee and ... (More)
    Product: Sofas, Couches, Davenports, Divans or Studio Couches (679)
    Product Description: Lazy-Boy Sectional, James Series
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    • REPORT
    • |
    • 4/22/2019
    • |
    • 20190322-3309D-2147382042
    Incident Description: I purchase a LA-Z-Boy lift chair for my wife because she had a stroke and is pearlized on the left side. We purchase it from LA-Z-Boy Furniture Galleries, [REDACTED]. After delivery and using we had incident that the chair would tip forward causing my wife to ... (More)
    Product: Chairs, Other or Not Specified (4074)
    Product Description: LA-Z-Boy lift chair Style # 2BL796 SKU # S1L012175 ACK/Line/Item 1811270923-001-001
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (4/11/2019) We are sorry to learn of [REDACTED]’s experience with our product. His report indicates that when the La-Z-Boy recliner he purchased is fully reclined with the footrest up, the unit is prone to tipping forward. As our customer care team explained to ... (More)
    • REPORT
    • |
    • 4/19/2019
    • |
    • 20190323-EDCB9-2147382021
    Incident Description: I bought Lazyboy loveseats. The chemical odor was so strong I had a headache for weeks, then burning, itching skin, and my Respiratory system was burning. Turns out they import from China where DmF is used. This is know as toxic sofa in the EU. We should not ... (More)
    Product: Sofas, Couches, Davenports, Divans or Studio Couches (679)
    Product Description: Lazyboy Amy, cranberry loveseats.
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (4/11/2019) Thank you for sharing this concern. We are sorry that the customer was unhappy with this La-Z-Boy purchase and had concerns about chemicals that might be in the fabric. We can reassure the customer that we do not use the chemical mentioned in the complaint in ... (More)
    • REPORT
    • |
    • 2/21/2019
    • |
    • 20180821-39F50-1786158
    Incident Description: The consumer indicates that when the chair is in its reclining position with the footrest up, the entire unit tips forward when one tries to get out of the chair. The consumer believes the base of the recliner has a faulty design. The consumer contacted the ... (More)
    Product: Recliner Chair (670)
    Product Description: Recliner
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (2/19/2019) We are sorry to learn of this consumer’s experience with one of our products. His report indicates that when the chair is in its reclining position with the footrest up, the entire unit tips forward when one tries to get out of the chair. As explained to the ... (More)
    • REPORT
    • |
    • 11/15/2018
    • |
    • 20180907-48716-1790966
    Incident Description: The submitter noticed the lift chair’s power supply cover is separated (screw housing failed) and exposing the power supply’s electrical components. He then contacted the firm and reported this issue. He was told that his LOT # is not included in the recall ... (More)
    Product: Recliner Chair (670)
    Product Description: recliners equipped with a power lift seat LOT # on the power supply is 091001
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    • REPORT
    • |
    • 11/15/2018
    • |
    • 20181002-AB69F-2147385247
    Incident Description: You already have a recall for La-Z-Boy Recliner power supply (recall #17-083), limited to lot #150113. I recently moved my elderly mother into an assisted living facility and found that her La-Z-Boy recliner has the same exact power supply with the same exact ... (More)
    Product: Recliner Chair (670)
    Product Description: Luxury Lift power lift recliner
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (11/13/2018) We are sorry the cover of this consumer’s power supply came loose, but the power supply does not pose a safety risk. There is no issue with the design of the power supply’s casing. In 2015, La Z Boy recalled one lot of power supplies because the chemical ... (More)
    • REPORT
    • |
    • 10/22/2018
    • |
    • 20180625-35E56-1771968
    Incident Description: (05/23/2018) The consumer stated that she was in a reclined position in the unit for several hours. She had fallen asleep. She was suddenly awaken out of a sound sleep. She saw a wooden structure over her head. The chair had thrown the consumer under the ... (More)
    Product: Recliner Chair (670)
    Product Description: power recliner- The consumers have been unable to discover "model" or "serial"; perhaps the pictures will help. The consumers referred to manufacturer phone ... (More)
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (10/9/2018) We are sorry to learn of this consumer’s experience with one of our products. Her report indicates that after being in a La-Z-Boy chair for several hours, she woke up and found herself on the floor under her dining room table. It seems possible that she ... (More)
    • REPORT
    • |
    • 9/14/2018
    • |
    • 20180822-CC5D3-2147386012
    Incident Description: Failure of Lazy-Boy recliner cushion structure renders chair unstable when chair reclined. Wood structural member of cushion failed at a knot and causes reclined chair to tilt and become unstable. Continued use of chair could lead to injury. Chair purchased ... (More)
    Product: Recliner Chair (670)
    Product Description: Lazy Boy recliner chair
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (9/10/2018) We are sorry that this consumer was not satisfied with the warranty service on his La-Z-Boy recliner, but we have no reason to believe this product was defective. We understand that the customer took his recliner to our dealer’s warehouse, and the dealer’s ... (More)
    • REPORT
    • |
    • 9/6/2018
    • |
    • 20180622-EF13D-2147387240
    Incident Description: I bought a couch from Laz-Boy that was delivered this past Saturday. The initial problem was the color was grey and not chocolate brown. I did notice a chemical new couch odor coming from it on delivery but did not realize the extent until I woke up the next ... (More)
    Product: Sofas, Couches, Davenports, Divans or Studio Couches (679)
    Product Description: New couch from Lazy boy
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (8/27/2018) We are sorry this consumer is not happy with her purchase of a La-Z-Boy product. New furniture sometimes has a distinctive odor, which dissipates over time, and we recommend people bothered by it allow the furniture to air out.
    • REPORT
    • |
    • 5/18/2018
    • |
    • 20171228-39171-1721888
    Incident Description: The following information was transferred from consumer emails, that were sent to the CPSC Info-Ctr. (Email date: 12/22/2017): P1M702 C 125674 FN 007 EASTERN 2 MOTOR MSSG/H LAZB LAZB 001784248 In reference to report number 117B0453A MODEL NAME EASTERN THE ... (More)
    Product: Recliner Chair (670)
    Product Description: Recliner
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (4/27/2018) This is a duplicate of Report No. 20171112-6439B-2147395498. As we wrote in response to that report: We are sorry to learn of the consumer’s experience with our product. As far as we know, this is the first report we have received of a controller being ... (More)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.