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    • REPORT
    • |
    • 7/11/2013
    • |
    • 20130524-08B49-1329926
    Incident Description: Text of consumer's letter dated April 15, 2013 to Rowenta USA, with cc to Pennsylvania Bureau of Consumer Protection and Chairman, President and CEO, Kohl's: I purchased a Rowenta iron at Kohl's Department Store in Philadelphia, Pennsylvania on April 28, 2012 ... (More)
    Product: Clothing Irons (277)
    Product Description: Rowenta Clothing Iron
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (7/11/2013) After reviewing the attached April 15, 2013 letter from the consumer regarding a Rowenta Iron purchased at Kohl’s we wish to note the following: The consumer did not return the iron to Rowenta for examination, and thus we were unable to examine it to evaluate ... (More)
    • REPORT
    • |
    • 2/12/2016
    • |
    • 20160115-4F007-2147424647
    Incident Description: In December 2015, I Purchased a KRUPS Espresso Coffee Maker Model / Type XP100, REF: XP100050 / 1P0-4513. I have owned and operated other brands of steam type Espresso Coffee Makers for over 25 years. In March of 2015, I unpacked the KRUPS and put it into ... (More)
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: KRUPS USA KRUPS Espresso Coffee Maker Model / Type XP1000 REF: XP100050 / 1P0-4513
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (1/28/2016) Groupe SEB USA, as the parent company of the Krups brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-526-5377 or contact us through our ... (More)
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