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    • REPORT
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    • 6/1/2018
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    • 20180424-203D6-2147388387
    Incident Description: At 2:15AM the battery in my Toshiba Portege R830 laptop exploded. The noise woke my fiancee up and she woke me up. There was a roughly 6 inch stream of fire shooting out the back of the laptop. The laptop was upside down, unplugged form the charger, and it ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Toshiba Portege R830-S8322 laptop, black, 13.3" screen
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
    Business Comments:
    (5/31/2018) This battery is not subject to the recall. Toshiba takes customer satisfaction and reports of potential product safety issues very seriously. Toshiba is investigating this incident report and will take appropriate action, including working with our customers ... (More)
    • REPORT
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    • 2/13/2017
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    • 20170117-1905E-2147407960
    Incident Description: Battery became extremely hot, and then my laptop stopped working.
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Generic battery replacement for Toshiba PA3817U-1BRS 10.8V
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
    Business Comments:
    (2/7/2017) Toshiba does not have enough information from this report to determine if this battery is subject to the recall. Toshiba takes customer satisfaction and reports of potential product safety issues very seriously. Toshiba is investigating this incident report ... (More)
    • REPORT
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    • 9/8/2011
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    • 20110816-62E20-2147476205
    Incident Description: Bought a new Toshiba L675D-S7049 in February 2011. The power cord has always been hot. Recently, I inadvertantly leaned too near it, and it left a large blister, through the fabric of my jeans on my hip. Blister is approximately 2x3 inches and was ... (More)
    Product: Computers (Equipment and Electronic Games) (557)
    Product Description: Toshiba Satellite Laptop
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
    Business Comments:
    (8/30/2011) Toshiba takes customer satisfaction and reports of potential product safety issues very seriously. Toshiba is investigating this incident report and will take appropriate action, including working with our customers and regulatory agencies, as necessary
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