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    • REPORT
    • |
    • 5/2/2014
    • |
    • 20140306-C500D-1390344
    Incident Description: The consumer stated that she was using the fire log with her chimney. The consumer stated that she lit the fire log. The consumer stated that after 10-15 minutes the chimney was red hot. The consumer has a chimney thermometer. The consumer stated that the ... (More)
    Product: Fireplace Equipment (663)
    Product Description: Extra time fire log, single pack
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Duraflame Inc.
    Business Comments:
    (5/2/2014) Duraflame contacted the consumer upon notification from the retailer. The consumer was informed that the product was used in a non-approved wood stove, in a manner that was inconsistent with package instructions and warnings.Duraflame refunded the consumer ... (More)
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