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  • Showing 1 - 10 of 11 results.

    • REPORT
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    • 12/11/2014
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    • 20141029-F8732-1437635
    Incident Description: Caller stated that the instant hot water dispenser malfunctioned which caused his spouse to receive minor burns to her hands. No medical attention was received. The unit would periodically sputter hot water out. This has been ongoing for approximately 3 weeks ... (More)
    Business Comments:
    (12/9/2014) CPSC Report ID 20141029-F8732-1437634 The purpose of this response is to reply to the October 28, 2014 submittal to the CPSC of the above-referenced consumer complaint. This hot water dispenser is constructed in compliance with recognized national ... (More)
    • REPORT
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    • 9/24/2014
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    • 20140902-F2604-2147441300
    Incident Description: 2 years ago I purchased a In sinkerator instank hot water unit from Home Depot. Model # SST Serial # 06028884401. The other day, August 29th 2014, we noticed smoke in our kitchen just as we were getting ready to leave. After searching for the smoke we found ... (More)
    Business Comments:
    (9/24/2014) CPSC Report ID 20140902-F2604-2147441300 The purpose of this response is to reply to the September 2, 2014 submittal to the CPSC of the above-referenced consumer complaint. Subject unit was approximately 8½ years old at the time of the incident ... (More)
    • REPORT
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    • 2/22/2013
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    • 20130128-FFAF5-2147459389
    Incident Description: We had an Insinkerator InstaHot installed with our kitchen remodel in Feb., 2005. I loved using the product so much, that we replaced the tank for $ 189.00 in May, 2008, since it was no longer heating. In Nov., 2009 we replaced the faucet, which was ... (More)
    Business Comments:
    (2/20/2013) CPSC Report ID 20130128-FFAF5-2147459389 The purpose of this response is to reply to the January 28, 2013 submittal to the CPSC of the above-referenced consumer complaint. This hot water dispenser is constructed in compliance with recognized national ... (More)
    • REPORT
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    • 10/30/2012
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    • 20121005-D76A8-1277643
    Incident Description: ISE instant hot tank leaks. I figured this out after checking for leaks at other points, couplings, etc. It became obvious after I discovered that the water from the spigot takes some time after turning the knob indicating that the tank water level is ... (More)
    Business Comments:
    (10/31/2012) CPSC Report ID 20121005-D76A8-1277643 The purpose of this response is to reply to the October 5, 2012 submittal to the CPSC of the above-referenced consumer complaint. Subject dispenser was manufactured in January of 2004 and may have been in use for ... (More)
    • REPORT
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    • 7/13/2012
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    • 20120620-1107B-2147466404
    Incident Description: The Insinkerator model Pro 17 garbage disposal will not turn off. I contacted the company and it is past the 7 year warranty since it was installed in 2004. We have had issues turning it off for several months but always managed to get it to stop prior to ... (More)
    Business Comments:
    (7/13/2012) CPSC Report ID 20120620-1107B-2147466404 The purpose of this response is to reply to the June 20, 2012 submittal to the CPSC of the above-referenced consumer complaint. Disposer on/off switch apparently failed after approximately 8 years in the field. ... (More)
    • REPORT
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    • 5/30/2012
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    • 20120120-5CBB1-2147471136
    Incident Description: found water on kitchen floor and under sink - from the INSINKERATOR INSTANT HOT WATER DISPENSER, Model #H-990-2 - Serial #05048961424 WATER IS LEAKING from the INSINKERATOR INSTANT HOT WATER DISPENSER, Model #H-990-2 - Serial #05048961424 I have ... (More)
    Business Comments:
    (5/30/2012) CPSC Report ID 20120120-5CBB1-2147471136 The purpose of this response is to reply to the January 20, 2012 submittal to the CPSC of the above-referenced consumer complaint. Subject unit was in service for more than 7 years. A risk of fire at the outlet ... (More)
    • REPORT
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    • 5/25/2012
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    • 20120326-19C5A-1240009
    Incident Description: The consumer says the unit started leaking. He noticed it when he got close to it he could hear water boiling on the inside. He would run more water to it and it would stop. His wife last week smelled something burning. The consumer says he tried to turn down ... (More)
    Business Comments:
    (5/25/2012) CPSC Report ID 20120326-19C5A-1240009 The purpose of this response is to reply to the March 26, 2012 submittal to the CPSC of the above-referenced consumer complaint. Subject product was in use for up to 6 years. InSinkErator has not yet had an ... (More)
    • REPORT
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    • 5/22/2012
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    • 20120430-164B7-2147468004
    Incident Description: Insinkerator hot water dispenser started leaking water under sink. Upon removal and disasasembly to see why it was leaking, discovered that a plastic water line from the tank to the top reservoir is routed on top of the tank half lip and surrounded by ... (More)
    Business Comments:
    (5/15/2012) CPSC Report ID 20120430-164B7-2147468004 The purpose of this response is to reply to the April 30, 2012 online submittal of the above-referenced consumer complaint. InSinkErator has not yet had an opportunity to review the product and may or may not be ... (More)
    • REPORT
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    • 12/23/2011
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    • 20111201-27364-2147472784
    Incident Description: I have a "IN SINK ERATOR Instant Hot Water Dispenser". Recently I noticed water under my sink and investigated to find the hot water dispenser was the culprit. Water is leaking from the point where the electrical cord enters the tank. It then proceeds to drip ... (More)
    Business Comments:
    (12/13/2011) CPSC Report ID 20111201-27364-2147472784 The purpose of this response is to reply to the December 1, 2011 submittal to the CPSC of the above-referenced consumer complaint. Subject unit was likely in use for approximately 5 years. The InSinkErator ... (More)
    • REPORT
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    • 12/1/2011
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    • 20111025-4C256-2147473965
    Incident Description: In-Sink-Erator Counter Top Hot Water Dispenser Model SST Manufacture Date: Jan. 2007 Serial #: 07068725313 Tank leaked causing water damage and possible shock hazard. Water leaked into heat control electronics (110 volts) and spilled into kitchen cabinet ... (More)
    Business Comments:
    (11/17/2011) CPSC Report ID 20111025-4C256-2147473965 The purpose of this response is to reply to the October 25, 2011 submittal to the CPSC of the above-referenced consumer complaint . Subject unit was likely in use for over 4 years. The InSinkErator Division of ... (More)

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