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    • REPORT
    • |
    • 2/4/2013
    • |
    • 20130104-08F41-2147460279
    Incident Description: I purchased dining room chairs from Value City Furniture and reported to the company that the chairs have upholstery nails that come through the seat padding and puncture the skin. These nails are not visible to the eye, and I (and guests) noticed them after ... (More)
    Product: Chairs, Other or Not Specified (4074)
    Product Description: Dining room chairs "Taylor - Merlot 71OS-4G
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: American Signature , Inc
    Business Comments:
    (1/25/2013) In response to the consumer’s claim (ID: 20130104-08F41-2147460279) regarding SIDE CHAIR-TAYLOR MERLOT, number 710S-4G, manufacturing date 12/20/2010 (the "Product:), American Signature, Inc. d/b/a Value City Furniture states that is has no record of a claim, ... (More)
    (4/30/2013) We at American Signature, Inc. are reviewing this incident report. We have discussed the incident with the consumer and we are reviewing this incident report with the manufacturer.
    • REPORT
    • |
    • 6/6/2014
    • |
    • 20140514-2BA06-2147444564
    Incident Description: We purchased a glass kitchen table and chairs from Value City Furniture about 1.5 years ago. The thickness of the glass is about 1/2" thick. There was nothing on the table except 4 cloth placemats. We woke up to what sounded like a shot gun. The table ... (More)
    Product: Tables (Excl. Baby Changing Tables, Billiard or Pool Tables (4057)
    Product Description: Glass top kitchen table.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: American Signature , Inc
    Business Comments:
    (6/3/2014) We have investigated this incident with our vendor, the tempered glass manufacturer and our customer service. We found there have been no other incidents or claims and this is the only incident of this type for this tempered glass table top. Our customer ... (More)
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