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    • REPORT
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    • 10/2/2014
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    • 20140910-A86E0-2147441067
    Incident Description: My wife and I were walking with our 11 month old triplet children in a Valco Zee Two Stroller with Joey seat attachment. When crossing a street, the front wheel hit a large crack in the pavement and jolted the stroller. Upon being jolted, the Joey Seat became ... (More)
    Business Comments:
    (9/23/2014) Valcobaby takes product safety issues very seriously and we investigate all reports of incidents involving safety concerns. We encourage consumers to contact us with any information regarding the safety and use of our products via info@valcobaby.com or 800 ... (More)
    • REPORT
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    • 12/10/2012
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    • 20121103-2389E-2147462280
    Incident Description: We were pushing the stroller in a mall, strolling slowly in front of a store we were going to enter, when suddenly the joey seat came off the front of the stroller. My 27 month old son, strapped into the seat, went toppling with the joey seat onto the ... (More)
    Business Comments:
    (11/16/2012) Valcobaby takes product safety issues very seriously and we investigate all reports of incidents involving safety concerns. The October 23, 2012 recall addresses the issue described. Consumers with affected Joey seats should contact Valco immediately to ... (More)
    • REPORT
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    • 11/8/2012
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    • 20121017-CEA06-2147462783
    Incident Description: I was using the Valco Baby Zee Two stroller, which is a double side-by-side stroller. I also had the Valco Baby Zee Two Joey Toddler seat attached to it, making it able accommodate three children. I had my three young children in the stroller and was walking ... (More)
    Business Comments:
    (11/2/2012) Valcobaby takes product safety issues very seriously and we investigate all reports of incidents involving safety concerns. We encourage consumers to contact us with any information regarding the safety and use of our products via info@valcobaby.com or 800 ... (More)
    • REPORT
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    • 11/2/2012
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    • 20121011-F909E-2147462935
    Incident Description: The brakes do not work properly. Specifically, where the brake "bar" engages the brake cogs, it doesn't always line up with the cogs. Because of the misalignment, the brake bar sometimes breaks off the brake cogs when it tries to engage. My wheels now have ... (More)
    Business Comments:
    (10/31/2012) Valcobaby strives to maintain the highest level of product quality and safety, and takes any consumer safety complaint seriously. Valcobaby encourages all consumers who experience a problem with our products to contact us at (800)610-7850 or via ... (More)
    • REPORT
    • |
    • 8/10/2012
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    • 20120705-26284-2147466000
    Incident Description: We have a Tri-Mode EX Twin Stroller (http://shop.valcobaby.com/products/productdetail/Twin+Tri+Mode+EX/part_number=Twin%20Tri%20Mode/4360.0.1.1.19578.0.0.0.0?pp=8&) with toddler seat ... (More)
    Business Comments:
    (8/9/2012) All of us here at Valcobaby are sorry to hear of your product experience. Please rest assured that we take your comments seriously and are in touch withe the Commission while we further evaluate this situation.
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