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    • REPORT
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    • 10/12/2016
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    • 20160912-2DE61-2147414249
    Incident Description: The tray on my stroller collapsed on one side causing the baby carrier clicked on top of it to drop!
    Business Comments:
    (9/30/2016) Thank you for bringing this issue to our attention. According to our records, we have reached out to you with a resolution. We would like to assure consumers that all of Dorel Juvenile Group products meet or exceed all mandatory and voluntary safety ... (More)
    • REPORT
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    • 9/28/2016
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    • 20160829-CC569-2147414626
    Incident Description: I bought my new born the safety 1st step and go travel system and as he got older I was not using it with the car seat any more. One day I put my baby inside the stroller and hung the diaper bag in the handles and the stroller snapped out of place and my baby ... (More)
    Business Comments:
    (9/20/2016) Thank you for bringing this situation to our attention. We are interested in speaking with you to discuss your concern. If you could please contact Dorel through either one of the contact points provided below, it would be greatly appreciated. A safety ... (More)
    • REPORT
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    • 9/23/2015
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    • 20150814-BF884-2147429338
    Incident Description: When I attempted to remove the stroller from my car, my finger became caught, cut and bruised. I am certain that if I had not managed to loose my finger with a maneuver using my other hand, that my finger would have been broken or partially amputated.
    Business Comments:
    (9/18/2015) Thank you for bringing this issue to our attention. We have forwarded the information you provided to our Quality Assurance staff for review. We would like to assure consumers that all Safety 1st strollers meet or exceed all mandatory and voluntary safety ... (More)
    • REPORT
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    • 10/17/2011
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    • 20110916-91BB2-2147475278
    Incident Description: Stroller was opened and child was placed in stroller, and finger (left hand middle finger tip) became entrapped
    Business Comments:
    (10/6/2011) Dear Health Care Professional, Thank you for bringing this incident to our attention but there is insufficient information provided for us to investigate further. If you wish you can contact us directly using the information provided below and we can ... (More)
    • REPORT
    • |
    • 8/9/2011
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    • 20110714-6339D-2147477200
    Incident Description: my baby was lying in her stroller and the stroller where she lays her back just fell back and my child scrared her self.
    Business Comments:
    (8/5/2011) Dear Consumer, Thank you for bringing this issue to our attention and after speaking with you we will investigate the matter fully. We understand there was no injury but also understand your concern for your frightened child. We also want to assure you ... (More)
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