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    • REPORT
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    • 11/26/2013
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    • 20131104-ADBF4-2147450246
    Incident Description: I have a Soleus dehumidifier that started overheating badly as if it was going to catch on fire. We unplugged it before anything happened, and it smelled like burned electronics. The unit was extremely hot to the touch. Our model number is not on the recall ... (More)
    Business Comments:
    (11/15/2013) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier overheating and/or fire very seriously. However, Gree has seen no evidence to support a claim that any Soleus Air dehumidifier manufactured by Gree in 2013 poses a fire ... (More)
    • REPORT
    • |
    • 9/6/2017
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    • 20170610-5E615-2147399816
    Incident Description: Dehumidifier was being operated under normal conditions. It exhibited some extra noise. When we removed the bucket and cleaned the filter (which had very little on it), we noticed brown discoloration of the plastic indicating to us that the dehumidifier had ... (More)
    Business Comments:
    (4/10/2018) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
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