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    • REPORT
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    • 2/27/2015
    • |
    • 20141227-74790-2147437349
    Incident Description: My glass table top shattered into thousand of pieces for no reason at all. I wrote to the company and they informed me the glass was not covered but would replace it if I sent them shipping cost. I just purchased it this past spring and only used it maybe 3 ... (More)
    Product: Tables (Excl. Baby Changing Tables, Billiard or Pool Tables (4057)
    Product Description: Outdoor 12 piece Patio Dining Set
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Pacific Casual LLC
    Business Comments:
    (2/27/2015) Pacific Casual does not see this incident as either a safety or warranty issue. Last April, a consumer bought a 12 pc Patio Dining Set. In December, the glass table top shattered “into a thousand pieces”. [REDACTED] contacted our customer service department ... (More)
    (3/4/2015) Customer's glass table shattered four months after purchase. We have no knowledge how the glass was broken but from a safety standpoint, the tempered glass broke into many small pieces as was designed to do. We offered to send her a replacement glass top if ... (More)
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