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    • REPORT
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    • 2/11/2016
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    • 20160107-8456C-2147424962
    Incident Description: Makes red rash if you wear it
    Business Comments:
    (2/9/2016) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 10/2/2015
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    • 20150910-A6D42-2147428563
    Incident Description: My Fitbit Surge watch I received in February 2015 caused a burn to my wrist.
    Business Comments:
    (10/2/2015) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 7/2/2015
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    • 20150603-349D5-2147432397
    Incident Description: I purchased a Fitbit Surge in January 2015. After I wore the Fitbit Surge for just 24 hours I developed what appeared to be a burn on the outer side of my wrist about the size of a quarter. I removed the Fitbit and to allow the area to heal. Every time I wear ... (More)
    Business Comments:
    (6/30/2015) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 3/20/2014
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    • 20140217-64AB7-2147447191
    Incident Description: Received a FitBit activity tracker for Christmas. Set it up via [REDACTED] app. Wore it for 3-4 weeks. It synched frequently with my [REDACTED] as I had both devices on me all day long and the tracker 24/7. When I went to work a coworker took one look at it ... (More)
    Business Comments:
    (3/11/2014) A small percentage of Fitbit Force users have reported skin redness, swelling, itchiness or other skin irritations. Fitbit has decided to recall the product and will offer a refund directly to affected consumers for full retail price. Please call 888-656-6381 ... (More)
    • REPORT
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    • 2/18/2014
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    • 20140114-465E9-2147448170
    Incident Description: Product: Fitbit Force (fitness device) online purchase price $129.95. This “defective” product should be recalled, consumers should receive complete refund for product and reimbursement for their medical expenses. I purchased a Fitbit Force fitness wristband ... (More)
    Business Comments:
    (2/6/2014) A small percentage of Fitbit Force users have reported skin redness, swelling, itchiness or other skin irritations. Fitbit will offer an immediate refund directly to affected consumers for full retail price, or a replacement of a different Fitbit product and ... (More)
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