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  • Showing 1 - 10 of 11 results.

    • REPORT
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    • 5/4/2011
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    • 20110412-C8B5C-2147480273
    Incident Description: When I left my 22 month old daughter alone in her crib to nap, she became stuck in her crib. The front of the crib has a rail at the top of the bars, a gap, and then another rail. The gap is the problem. When my daughter stuck one leg in the horizontal gap, ... (More)
    Business Comments:
    (4/26/2011) Thank you for reporting this incident. Million Dollar Baby will examine this with our Product Development team to see if we can make improvement on the design of this model.
    • REPORT
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    • 8/11/2011
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    • 20110720-586EB-2147477020
    Incident Description: (today 7/20/2011) My husband and I purchased a Crib from Walmart.com. we found out that 2 of our cribs were on the recall list but that we for some reason couldn't get a voucher to purchase a new crib. so I did a lot of research on different cribs from ... (More)
    Business Comments:
    (8/1/2011) Thank you for posting your comment. At Million Dollar Baby, the health and safety of our customers is our number one concern. The interior crib dimensions are well within the ASTM and CPSC standard. As per ASTM standards, please stop using the crib when your ... (More)
    • REPORT
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    • 8/15/2012
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    • 20120718-7C0C3-2147465602
    Incident Description: This email was sent to Million dollar baby on 7/9/12 and I still do not have a response from them. Hello, I purchased 2 Emily 4-1 cribs and experianced a problem with both when they were converted into a toddler bed. The cribs were purchased a year apart form ... (More)
    Business Comments:
    (8/6/2012) We are sorry to hear about the problems you have been experiencing with our Emily 4 in 1 Crib. We have no records showing that our Consumer Support Dept. had received any emails or inquires from [REDACTED] or the email address provided. However, we would love ... (More)
    • REPORT
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    • 8/29/2011
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    • 20110808-EA61E-2147476437
    Incident Description: We have an Emily Convertable Crib made by DaVinci, that was bought as a gift for us just a little over a year ago. In the 10 months that my son has been sleeping in this crib he has gotten his leg stuck between the slats twice. The first time he got his leg ... (More)
    Business Comments:
    (8/24/2011) Thank you for submitting this report. The spacing between slats on all our full size cribs are well within the ASTM and the federal 16 CFR 1219 safety standards. The spacing between the round upper bar and the front rail is also tested and passed all safety ... (More)
    • REPORT
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    • 6/9/2014
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    • 20140514-A5A37-2147444556
    Incident Description: I purchased a crib before my daughter was born on January 21, 2012 from Cymax.com it is a DaVinci Kalani 4-in-1 Convertible Wood Baby Crib w/ Toddler Rail. Since then she was born on [REDACTED] her legs and arms have been able to go through the slots of the ... (More)
    Business Comments:
    (6/3/2014) I am truly sorry for your disappointment of our product. All our cribs are JPMA certified and strictly follow the ASTM regulations. Would you please email to cs@mdbmail.com with an title of "CPSC incident - Kalani crib"? Our consumer support team will check ... (More)
    • REPORT
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    • 1/8/2013
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    • 20121128-22493-2147461512
    Incident Description: 12 month old baby has got his arm caught twice and his knee once in the slats of the crib. The slats have a 2 1/8 inch gap, I believe the gap is too narrow and should be larger to prevent this type of accident. Crib Manufacturer is Million Dollar ... (More)
    Business Comments:
    (12/26/2012) We are very sorry to hear about what happened. This consumer did reach out to us in late October when this incident happened. We immediately contacted the consumer to better understand the situation and made suggestions that we thought were appropriate for ... (More)
    • REPORT
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    • 1/11/2013
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    • 20121207-C0B18-2147461259
    Incident Description: On January 15, 2010 my mother had me purchase a Baby Mod(manufactured under Million Dollar Baby) Candice 4 in 1 convertible crib for my son who was due in May 2010. Got the crib and love it a lot. My son didn't actually start using the crib until ... (More)
    Business Comments:
    (1/9/2013) First of all, we are very sorry to hear about the mattress support problem you have experienced. All of our full-size cribs, including this W5501 Cadence 4-in-1 Convertible Crib, are tested against to JPMA protocol, ASTM and federal standards on a yearly ... (More)
    • REPORT
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    • 10/23/2012
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    • 20120831-726A9-1269828
    Incident Description: The consumer stated that her 23 month old child's left upper thigh was stuck between the slats. The thigh was wedged between the front slats so tight that she had difficulty removing it, she had to use a saw to cut the slats to release the child's thigh. ... (More)
    Business Comments:
    (10/16/2012) We were contacted by the consumer on September 07, 2012 regarding this incident. After a phone and a few email conversations, it was our understanding that her child was “rough housing” in the crib, and her baby’s height had already exceeded what is ... (More)
    • REPORT
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    • 4/7/2014
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    • 20140313-D8B36-2147446427
    Incident Description: My son woke up screaming (instead of crying) from his nap. When I entered his room I found him face down on the mattress with both legs stuck in the crib slats. His left leg was stuck up above his knee, almost to his thigh. It was very difficult to free him ... (More)
    Business Comments:
    (3/30/2014) I am truly sorry to hear what happened to your child. Our cribs, including Modo 3 in 1 Convertible Crib have been tested towards all ASTM standards and CPSC regulations by a CPSC certificated 3rd Party lab on a yearly basis, to ensure that the materials and ... (More)
    • REPORT
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    • 6/4/2014
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    • 20140512-FF27D-2147444623
    Incident Description: My daughter was in her crib napping and woke up screaming (something she never does). Upon going into her room to get her, I found her leg caught in the rail of the crib up to the top of thigh. This has happened on more than one occasion. I have never used ... (More)
    Business Comments:
    (5/20/2014) Hi [REDACTED], I am depply sorry for what happened to your daughter. Our Consumer Support team will reach out to you today and see how we can further assist you. Thank you.
    (5/20/2014) Hi [REDACTED], I've gotten a chance to talk our CS team. I believe we have responded to your email 3 times (May 13 2014). And the measurement you provided (spacing of 2-3/8") is within CPSC standard. I sincerely apologize for what had happened to you ... (More)

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