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    • REPORT
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    • 8/14/2015
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    • 20150723-09C8C-2147430022
    Incident Description: DaVinci Baby crib, Reagan model. Two metal brackets snapped and broke. No injuries. Aware of the recall and ordered the replacement part. The recall said 10 reports; I thought you might want to make that 11. That company is impossible to contact. When it ... (More)
    Business Comments:
    (7/31/2015) Hi [REDACTED], I am so sorry for the inconvenience. Our Customer Support team will contact you shortly. Or you can reach them at : cs@mdbmail.com. Thank you, Jojo Quality Assurance & Safety Compliance Coordinator
    (7/31/2015) Hi [REDACTED], Just confirmed with CS team that they' are sending out a new spring frame to your address. today. Please let us know if you need anything else. Thank you, Jojo
    • REPORT
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    • 5/4/2011
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    • 20110412-C8B5C-2147480273
    Incident Description: When I left my 22 month old daughter alone in her crib to nap, she became stuck in her crib. The front of the crib has a rail at the top of the bars, a gap, and then another rail. The gap is the problem. When my daughter stuck one leg in the horizontal gap, ... (More)
    Business Comments:
    (4/26/2011) Thank you for reporting this incident. Million Dollar Baby will examine this with our Product Development team to see if we can make improvement on the design of this model.
    • REPORT
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    • 6/3/2011
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    • 20110511-16419-2147479268
    Incident Description: I am writing this report about the Babyletto Newhaven 4 in 1 Crib with Toddler Rail. My daughter has been repeatedly getting her legs and arms stuck in teh slats of this crib every day and it has me very concerned. Since crib bumpers are not recommended I do ... (More)
    There is 1 associated report
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    Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
    Business Comments:
    (6/6/2011) This same consumer filed another incident report a few days after this initial report. MDB replied to the other report.
    • REPORT
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    • 8/11/2011
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    • 20110720-586EB-2147477020
    Incident Description: (today 7/20/2011) My husband and I purchased a Crib from Walmart.com. we found out that 2 of our cribs were on the recall list but that we for some reason couldn't get a voucher to purchase a new crib. so I did a lot of research on different cribs from ... (More)
    Business Comments:
    (8/1/2011) Thank you for posting your comment. At Million Dollar Baby, the health and safety of our customers is our number one concern. The interior crib dimensions are well within the ASTM and CPSC standard. As per ASTM standards, please stop using the crib when your ... (More)
    • REPORT
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    • 8/15/2012
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    • 20120718-7C0C3-2147465602
    Incident Description: This email was sent to Million dollar baby on 7/9/12 and I still do not have a response from them. Hello, I purchased 2 Emily 4-1 cribs and experianced a problem with both when they were converted into a toddler bed. The cribs were purchased a year apart form ... (More)
    Business Comments:
    (8/6/2012) We are sorry to hear about the problems you have been experiencing with our Emily 4 in 1 Crib. We have no records showing that our Consumer Support Dept. had received any emails or inquires from [REDACTED] or the email address provided. However, we would love ... (More)
    • REPORT
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    • 4/11/2011
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    • 20110319-65547-2147481212
    Incident Description: We were using a dropside crib for our child until I noticed the stationary side had worked loose. The screws on both sides (at the top) were loose and nearly falling out and the stationary side piece was coming apart from (head and foot) end pieces. If our ... (More)
    Business Comments:
    (3/28/2011) Thank you for submitting your report. The issue you described sounds like the screw holes have been stripped, therefore the screws are unable to stay tighten. Unfortunately, the model you own has been discontinued at our company and we no longer have ... (More)
    • REPORT
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    • 4/13/2011
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    • 20110322-5ABFF-2147481088
    Incident Description: My daughter's DaVinci Roxanne crib by Million Dollar Baby broke while she was in it. The drop side came loose on one side and her arm got caught in it. We are very lucky she wasn't hurt more than she was. The peg that goes in the side broke in the middle ... (More)
    Business Comments:
    (4/8/2011) All drop side cribs are recalled in 2010. Announcements were made on CPSC and MDB websites. Drop side Safety Kits are available to Retailers and Consumers upon request. The consumer submitted her request on 3/21/2011 and a kit was shipped to her on 3/25/2011. ... (More)
    • REPORT
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    • 8/29/2011
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    • 20110808-EA61E-2147476437
    Incident Description: We have an Emily Convertable Crib made by DaVinci, that was bought as a gift for us just a little over a year ago. In the 10 months that my son has been sleeping in this crib he has gotten his leg stuck between the slats twice. The first time he got his leg ... (More)
    Business Comments:
    (8/24/2011) Thank you for submitting this report. The spacing between slats on all our full size cribs are well within the ASTM and the federal 16 CFR 1219 safety standards. The spacing between the round upper bar and the front rail is also tested and passed all safety ... (More)
    • REPORT
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    • 6/9/2014
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    • 20140514-A5A37-2147444556
    Incident Description: I purchased a crib before my daughter was born on January 21, 2012 from Cymax.com it is a DaVinci Kalani 4-in-1 Convertible Wood Baby Crib w/ Toddler Rail. Since then she was born on [REDACTED] her legs and arms have been able to go through the slots of the ... (More)
    Business Comments:
    (6/3/2014) I am truly sorry for your disappointment of our product. All our cribs are JPMA certified and strictly follow the ASTM regulations. Would you please email to cs@mdbmail.com with an title of "CPSC incident - Kalani crib"? Our consumer support team will check ... (More)
    • REPORT
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    • 1/8/2013
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    • 20121128-22493-2147461512
    Incident Description: 12 month old baby has got his arm caught twice and his knee once in the slats of the crib. The slats have a 2 1/8 inch gap, I believe the gap is too narrow and should be larger to prevent this type of accident. Crib Manufacturer is Million Dollar ... (More)
    Business Comments:
    (12/26/2012) We are very sorry to hear about what happened. This consumer did reach out to us in late October when this incident happened. We immediately contacted the consumer to better understand the situation and made suggestions that we thought were appropriate for ... (More)

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