Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

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    • REPORT
    • |
    • 9/2/2015
    • |
    • 20150811-E7A4E-2147429464
    Incident Description: Several metal rods on crib mattress support have come unattached. Crib is Davinci Emily model #4691 serial number #HOO4713
    Business Comments:
    (8/19/2015) Hi [REDACTED], I apologize for the defective mattress support and the convenience it brought to you. We would definitely send a new mattress support to you as replacement parts. Please kindly provide the information including photo to our Consumer Support ... (More)
    • REPORT
    • |
    • 10/23/2012
    • |
    • 20120831-726A9-1269828
    Incident Description: The consumer stated that her 23 month old child's left upper thigh was stuck between the slats. The thigh was wedged between the front slats so tight that she had difficulty removing it, she had to use a saw to cut the slats to release the child's thigh. ... (More)
    Business Comments:
    (10/16/2012) We were contacted by the consumer on September 07, 2012 regarding this incident. After a phone and a few email conversations, it was our understanding that her child was “rough housing” in the crib, and her baby’s height had already exceeded what is ... (More)
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