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    • REPORT
    • |
    • 3/14/2012
    • |
    • 20120208-29CF0-1229482
    Incident Description: Purchased new light bulbs at a local home improvement store. Opened package and observed exposed wires at junction of the glass bulb and the metal base of the bulb.
    Product: Light Bulbs (627)
    Product Description: light bulb
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: OSRAM SYLVANIA, Inc.
    Business Comments:
    (3/1/2012) Issue has been forwarded to Manufacturing. Consumer will be contacted and asked to either describe the problem and/or return the lamp for analysis. Replacement product will be offered at no charge.
    (3/8/2012) Manufacturing analyzed the issue and explained to the customer that a welded wire on the outside of the lamp base is standard production practice which as been used for years by many lamp manufacturers and does not pose a hazard to the user of the product.
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