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    • REPORT
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    • 5/19/2016
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    • 20160401-84A9B-1563818
    Incident Description: (3/12/16 approximately) The consumer was at the park with her daughter in the stroller for about an hour. The consumer was sitting on the bench when she suddenly heard her daughter crying and when she turned the stroller around she noticed that her daughter ... (More)
    • REPORT
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    • 6/29/2012
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    • 20120607-2DD3F-2147466836
    Incident Description: The strollers' wheels lock up and will not turn. The wheel then gets stuck, the stroller lurches forward and baby falls forward with the stroller's momentum. The wheels are defective and then will not "snap" back into place.
    Business Comments:
    (6/15/2012) Our customer service supervisor has e-mailed the consumer. We will bring the Vela to our facility in Ft. Wayne, IN and either repair it or replace it.
    • REPORT
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    • 6/20/2012
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    • 20120521-BD675-2147467382
    Incident Description: Last year I bought a peg perego stroller vela easy drive. Every time we go for a walk the front tires fold and jam. Last this happened again but this time the baby hit his head against the as fault. The baby is fine now and nothing serious happened but I ... (More)
    Business Comments:
    (5/30/2012) Since the consumer is in Columbia, we suggest that she contact our parent company for assistance. http://global.pegperego.com/babyproducts-site/support/
    • REPORT
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    • 4/30/2012
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    • 20120409-7C5F6-2147468599
    Incident Description: Peg Perego Skate 2010 model. Serial number IP5530NA34FG74ST24 Crotch strap of harness pulled through slot while child in stroller, causing child to slide out of seat. I previously reported another problem with this stroller. The height adjustment locks ... (More)
    Business Comments:
    (4/26/2012) We are concerned about safety. We urge consumers to call us at 1-800-671-1701 or email peregoservice@pegperego.com
    • REPORT
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    • 1/12/2012
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    • 20111219-2E057-2147472238
    Incident Description: While pushing my 20 month old through a parking lot, the front wheels of the stroller collapsed, causing the stroller to completely flip over and hitting my baby's face into the parking lot asphalt. Peg Perego Velas also have a "float strap" which becomes ... (More)
    Business Comments:
    (1/6/2012) While we wish the problem had been reported when it first happened, we are grateful that there were no serious injuries. Also we provided a box and a FEDEX call tag to bring the stroller to Peg Perego for inspection. The consumer sent the stroller back. It ... (More)
    • REPORT
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    • 10/26/2011
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    • 20111003-C07B7-2147474739
    Incident Description: I received a Peg Perego Skate stroller system as a gift, new. The frame has three height positions, controlled by latches on either side of the frame itself. A bassinet or seat (included with system) locks into these latches. The latches on my stroller ... (More)
    Business Comments:
    (10/19/2011) The issue in this complaint is warranty registration. Peg Perego asks all consumers to send in their warranty card and a copy of their receipt as soon as they purchase the product. Registering the warranty does 2 things. 1) It provides a reference for repair ... (More)
    • REPORT
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    • 10/17/2011
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    • 20110729-5EF80-2147476745
    Incident Description: I own a Peg Perego "Si" stroller manufactured and purchased in 2009. It has two problems: 1. The front wheels will suddenly get stuck causing the stroller to abruptly stop and almost flip (I took mine in for repair for this within the first year, when it was ... (More)
    Business Comments:
    (9/30/2011) Peg Perego is always concerned about safety. We noticed that the consumer has not contacted Peg Perego about her problem with the stroller. Since she is a Canadian resident, we suggest that she contact our Canadian office at 800-661-5050 or via e-mail at ... (More)
    (10/17/2011) Since the consumer lives in Canada we provided her information to Canada's customer service for follow up.
    • REPORT
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    • 9/6/2011
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    • 20110815-AFB32-2147476265
    Incident Description: peg perego vela stroller 2010 The safety belt hook is not secure hold in place. It came off when my baby lead forward. It is very dangerous.
    Business Comments:
    (8/22/2011) We are not experiencing reports about Vela harnesses. We would request the consumer to please call 1-800-671-1701 between 8Am and 4:15PM Eastern time. or contact us at peregoservice@perego.com.
    • REPORT
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    • 6/30/2011
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    • 20110609-E27CD-2147478399
    Incident Description: Peg Perego’s GT3 for Two On June 2, 2011, my 3 year old was sitting in the bottom seat of the GT3 for Two stroller and managed to push the close buttons causing the stroller to collapse on her and smash her while at a complete stop in the mall. THIS ... (More)
    Business Comments:
    (6/30/2011) Report ID 20110609-E27CD-2147478399 Peg Perego has reviewed the report of harm and has attempted to re-create the alleged incident with a 2010 Peg Perego GT3 for Two in its engineering lab. Despite repeated attempts with varying amounts of weights in each ... (More)
    • REPORT
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    • 5/12/2011
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    • 20110418-2E89B-2147480071
    Incident Description: My fiance removed the collapsed Peg Perego Switch Stroller (2010) from the back of the SUV to open it. He grabbed it by the gray leg/bars along on the side and when it cleared the car it started to open trapping his fingers and pinching them. It was ... (More)
    Business Comments:
    (4/28/2011) Peg perego has reviewed our records and can find no other similar reports related to the Pliko Switch. We see that the consumer has not contacted the company. We strongly urge consumers to contact Peg Perego at 1-800-671-1701 or at peregoservice@perego.com
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