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    • REPORT
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    • 2/13/2013
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    • 20130107-B030C-2147460158
    Incident Description: Incident happened on a Kenmore Elite Free Standing Range, Model# 790.97103010, Serial # VF04146460. Less than 10 minutes after starting the oven and the front element, we hear a popping sound and see black smoke coming from the top back panel, the panel then ... (More)
    Business Comments:
    (1/30/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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