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    • REPORT
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    • 8/15/2012
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    • 20120718-7C0C3-2147465602
    Incident Description: This email was sent to Million dollar baby on 7/9/12 and I still do not have a response from them. Hello, I purchased 2 Emily 4-1 cribs and experianced a problem with both when they were converted into a toddler bed. The cribs were purchased a year apart form ... (More)
    Business Comments:
    (8/6/2012) We are sorry to hear about the problems you have been experiencing with our Emily 4 in 1 Crib. We have no records showing that our Consumer Support Dept. had received any emails or inquires from [REDACTED] or the email address provided. However, we would love ... (More)
    • REPORT
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    • 11/8/2013
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    • 20131018-24868-2147450799
    Incident Description: My 17 month old has gotten stuck repeatedly in the narrow slats in the head and footboard of our Oeuf Robin crib. The are narrower than the slats for the bars. Yesterday morning she was stuck for 45 minutes and we had to pull her out forcefully causing ... (More)
    Business Comments:
    (10/28/2013) I regret that the child who got her leg stuck in the opening of the end panel of the crib received a bruised leg and created such a scare. And I do apologize if our customer care representative didn't show more empathy. Safety is our number one priority, so ... (More)
    • REPORT
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    • 7/5/2011
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    • 20110610-15D08-2147478344
    Incident Description: I purchased a Dream on Me 3 in 1 infant portable crib with the drop down sides. When completing the company's online form for the current recall of this product, I found that though my model number (#625) was the same the manufacturing date was one month ... (More)
    Business Comments:
    (6/30/2011) cpsc issued the recalls for those dates, regarding the split wood, cribs are always tested by approved laboratories and they know how much pressure it needs for the wood to rupture, it's such a coincidence that the wood split exactly when the recall came out. ... (More)
    • REPORT
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    • 10/21/2013
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    • 20130912-521FE-2147452049
    Incident Description: In December 2011 I ordered the Pottery Barn Kids Sleigh Crib in White for my yet-to-be-born son. The following December, when he was 9 months old, I picked him out of the crib after a nap to find that paint was chipping off the rails (in big pieces) and the ... (More)
    • REPORT
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    • 7/6/2011
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    • 20110614-5C802-2147478237
    Incident Description: My crib is a drop side and the side is stuck in the down position. The piece that guides the side up and down is broken.
    Business Comments:
    (7/6/2011) We thank the consumer for submitting report. As per CPSC suggested guidelines, with all recent major changes of safety standards, we recommended the consumer to discontinue the use of the 12-year-old dropside crib. Beside this, as the consumer stated, the ... (More)
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