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    • REPORT
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    • 11/29/2019
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    • 20191020-4ACDF-2147377064
    Incident Description: The dehumidifier was being used in the basement to take moisture out of the air. The basement is completely finished and has baby grand in room so humidity needs to be in check. The dehumidifier quit removing moisture and found that it had been recalled due ... (More)
    Business Comments:
    (11/18/2019) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 8/27/2018
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    • 20180506-C3FEB-2147388151
    Incident Description: I purchased a GE clothes washer on 01/31/2017 from The Home Depot. Model Number: GTW680BSJWS. It was delivered new to my home on approximately 02/07/2017. I began to experience some issues with the washer including increasing noise and continuous dripping ... (More)
    • REPORT
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    • 2/18/2016
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    • 20160124-8412C-2147424366
    Incident Description: We were using a Lasko portable box fan. It was on low and was running on a wood floor overnight. The fan blades stopped running and the motor area started to smoke and get very hot. It burned some nearby paper and nearly started a house fire. Had I not ... (More)
    • REPORT
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    • 7/28/2015
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    • 20150706-D8257-2147430523
    Incident Description: Last evening, our SoleusAir SG-DEH-45-1 dehumidifier (S/N 5466000914) caught fire. Lots of flames and black smoke billowed from the unit. We were home at the time and after being alerted to the fire by our smoke detectors, rolled the dehumidifier out a ... (More)
    Business Comments:
    (7/15/2015) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 10/31/2014
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    • 20141008-01314-2147440273
    Incident Description: coolant leak out
    Business Comments:
    (10/21/2014) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 6/24/2014
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    • 20140529-D4291-2147444102
    Incident Description: Dehumidifier was in regular use in the basement, set at a humidity level and allowed to turn on and regulate as needed. Last month I smelled a burning plastic/rubber smell and traced it to the dehumidifier which was smoking slightly and smelling badly. It was ... (More)
    Business Comments:
    (6/12/2014) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 3/7/2014
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    • 20140210-4780E-2147447385
    Incident Description: We have a model SLR-B fireplace serial no 0022521140 that was installed by Fireside Hearth and Home, Roseville Mn, in July of 2011. The fireplace is operated by a remote control with three settings: on, off, and auto which is triggered by a temperature ... (More)
    Business Comments:
    (3/5/2014) Customer satisfaction and safety are very important to Hearth & Home Technologies (HHT), and HHT is proud of its long heritage of performance and safety. HHT’s gas fireplace products are complex appliances, meaning that questions and concerns are not readily ... (More)
    • REPORT
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    • 12/2/2013
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    • 20131106-533A5-2147450156
    Incident Description: Unit got to hot to touch on the backside of the unit. Soleusair model SG-DEH-45-1.
    Business Comments:
    (11/18/2013) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
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