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    • REPORT
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    • 8/18/2011
    • |
    • 20110728-A8681-2147476777
    Incident Description: Purchased this bunk bed set early 2010. It was setup using the instruction provided in packaging. Over the course of time (Approximately 6-12 months later) two of the 5 boards under each bed were cracked or broken. The items were used by children between ages ... (More)
    Business Comments:
    (8/17/2011) We take these matters very seriously and we appreciate your comments. The bunk bed was tested by a 3rd-party testing lab and is certified to meet all government and industry standards. Based on your comments, only 5 support slats were installed on each level, ... (More)
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