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    • REPORT
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    • 10/12/2011
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    • 20110824-60CC9-1198468
    Incident Description: Consumer stated that while her 5 year old son who weighs about 45 pounds was climbing across the bed which is a loft ( located at the top, open space beneath it) she heard the bed braces cracked and pulled him off immediately to prevent him from falling ... (More)
    Business Comments:
    (10/12/2011) This twin loft bed 3576-087 has been manufactured since April 2010. More than 1500 units have been sold until now. This is the first complaint we have received on this matter. This loft bed is designed and certified as per ASTM F1427 “Standard Consumer Safety ... (More)
    • REPORT
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    • 8/18/2011
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    • 20110728-A8681-2147476777
    Incident Description: Purchased this bunk bed set early 2010. It was setup using the instruction provided in packaging. Over the course of time (Approximately 6-12 months later) two of the 5 boards under each bed were cracked or broken. The items were used by children between ages ... (More)
    Business Comments:
    (8/17/2011) We take these matters very seriously and we appreciate your comments. The bunk bed was tested by a 3rd-party testing lab and is certified to meet all government and industry standards. Based on your comments, only 5 support slats were installed on each level, ... (More)
    • REPORT
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    • 6/13/2011
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    • 20110509-015E9-2147479403
    Incident Description: We had just put this bunk bed together a week or so before my 10-year-old daughter fell through the top bunk. Luckily, my 5-year-old son was on the other end of the bottom bed because a slat of wood broke in half with very sharp edges, ripping from the side. ... (More)
    Business Comments:
    (6/10/2011) Thank you for contacting us directly. We take these matters very seriously. The bunk bed has been designed and tested to meet all goverment and industry regulations. The manufacturer does not recommend any modifications to the bunk bed. We were pleased to be ... (More)
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