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    • REPORT
    • |
    • 4/5/2012
    • |
    • 20120227-F585C-1234063
    Incident Description: After lighting a candle for approximately a half an hour she heard a crack. She noticed that the glass candle holder cracked. The consumer noticed that the wick is formed on the side of the candle instead of the center of it. The consumer indicated that this ... (More)
    Business Comments:
    (3/23/2012) Please be assured that our products are held to the highest standard of processing and all of our wicks are centered in each of our candles during production. We do not know how long the candle was used before the incident occured, in what manner and location ... (More)
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