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    • REPORT
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    • 9/10/2013
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    • 20130818-D6933-2147452956
    Incident Description: My son was playing in his crib and all of a sudden the crib support fell out from under him. The springs fell off and the metal wires broke and poked right through the crib matress. He has been sleeping in his playpen, he is 2 years old, because the crib ... (More)
    Business Comments:
    (8/26/2013) Thank you for posting your concern. We take these matters very seriously and always encourage consumers to contact us directly in order to get a better understanding of the concern at hand. Please contact our customer service department in order to provide ... (More)
    • REPORT
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    • 7/2/2012
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    • 20120521-C0872-1248989
    Incident Description: The caller stated that her 15 month child was sleeping in the crib. She was alerted by the crying of the child, he came out of the crib but then she discovered that the crib mattress support had broken and the child fell through and received minor bruises on ... (More)
    Business Comments:
    (6/18/2012) Thank you for posting your concern. We take these matters very seriously. We appreciate the opportunity to have discussed the matter with you. We are pleased we were able to offer assistance and replace the mattress support.
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