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    • REPORT
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    • 9/23/2013
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    • 20130829-E7E88-2147452540
    Incident Description: I contacted Babyletto, manufacturer of a Mercer 3-in-1 Convertible Crib with Toddler Rail, via email today because the toddler rail that I received with my Mercer 3-in-1 Convertible Crib with Toddler Rail does not fit the crib frame. I'm having the same ... (More)
    Business Comments:
    (9/9/2013) This consumer did reach out to us for this issue and we are sorry to know that she was not satisfied with the final result. From the pictures provided by them, it appeared to us that they installed the toddler rail at the wrong set of holes that caused a hug ... (More)
    • REPORT
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    • 7/15/2013
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    • 20130613-5488E-2147455270
    Incident Description: My wife and I found 4 splinters embedded in the mesh of a4 separate diapers in a package of sealed Pampers Size 3 Swaddlers and reported it to the company.
    Business Comments:
    (7/8/2013) We’re sorry to hear of your experience with Pampers Swaddlers and understand why this would be upsetting to you. Please know we share your concern and we’re committed to doing everything possible to ensure the highest quality products for babies. Our products ... (More)
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