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    • REPORT
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    • 5/6/2015
    • |
    • 20150414-865E5-2147433732
    Incident Description: Bali Exterior Screen shade purchased from Lowes: It was 139" wide, 80" in length so this was quite heavy. The screen was manufactured around a plastic headrail with very small plastic hooks that mounted into a thin metal bracket for hanging. Both the plastic ... (More)
    Product: Window Shades, Venetian Blinds or Indoor Shutters (638)
    Product Description: Bali Exterior Screen Shade, item # 331665, model # BRSE15
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: SPRINGS WINDOW FASHION, INC.
    Business Comments:
    (4/29/2015) As manufacturer, we take any failure seriously and investigate. The customer indicated they did not want the shade replaced (SWF CS advised her if it is replaced it will be with the same type of brackets). Consumer just wanted a refund. Her husband returned ... (More)
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