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    • REPORT
    • |
    • 9/14/2018
    • |
    • 20180822-CC5D3-2147386012
    Incident Description: Failure of Lazy-Boy recliner cushion structure renders chair unstable when chair reclined. Wood structural member of cushion failed at a knot and causes reclined chair to tilt and become unstable. Continued use of chair could lead to injury. Chair purchased ... (More)
    Product: Recliner Chair (670)
    Product Description: Lazy Boy recliner chair
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (9/10/2018) We are sorry that this consumer was not satisfied with the warranty service on his La-Z-Boy recliner, but we have no reason to believe this product was defective. We understand that the customer took his recliner to our dealer’s warehouse, and the dealer’s ... (More)
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