Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 10 of 12 results.

    • REPORT
    • |
    • 4/6/2011
    • |
    • 20110316-C6869-2147481341
    Incident Description: I sent the following email to Sears: we purchased a kenmore self cleaning elec range on 7/27/07. on salescheck#041851018076 it is indicated as ken elec range s/t wht ser #7010 some other #'s on the receipt are 3022 96002991 range 30" the other night ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: kenmore smoothtop electric range s/t wht ser #7010 some other #'s on the receipt are 3022 96002991 range 30"
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/29/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 4/8/2011
    • |
    • 20110318-C6EC4-2147481249
    Incident Description: Electric range with glass cooktop: RF burner goes full heat and cannot be shutoff at control panel. At other times the range makes a growling noise and the cooktops become warm by themselves.
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Electric range
    Injury Info: No Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/30/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505
    • REPORT
    • |
    • 9/8/2011
    • |
    • 20110816-7EC38-2147476182
    Incident Description: Kenmore stove (smooth top). You could not adjust the temperature on the burner. Sometimes it could not be turned off. Then one of the burners came on by itself.
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Smooth top free standing stove.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/24/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 10/12/2011
    • |
    • 20110917-3C25A-2147475224
    Incident Description: I have a kenmore electric smooth top range one of the burners will not turn off and turns on on its own. The only way I can get the burner to turn off is to throw the circuit breaker. The model number is 790.96002601 ser. vf71445574
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: white kenmore electric smooth top range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/26/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 11/16/2011
    • |
    • 20111024-C88AE-2147473991
    Incident Description: I have a three year old Kenmore smooth top range that has been malfunctioning. One of the burners won't turn off and sometimes randomly turns on and heats up. Even if the knob is in the off position the burner will continue to heat up and may just come on at ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: white electric smooth top range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (11/1/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 1/9/2012
    • |
    • 20111122-B091E-1216095
    Incident Description: While using the left front burner on the hi setting the burner will randomly stay on. The burner will continue to stay on the hi setting even when the control knob is turned to off. The only way to turn off the burner is to unplug the appliance or shut off ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Electric Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/23/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 2/2/2012
    • |
    • 20120111-2B44A-2147471428
    Incident Description: Burners wont turn off on Kenmore 79096002601. The burners will switch on to high even when the knob is set to medium and then the burner will not shut off. I called their help line at 1-800-549-4505. All they could off was to send a technician out for a ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Electric Range Kenmore flat top range model 790.96002601
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/19/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 10/9/2012
    • |
    • 20120917-5B067-2147463681
    Incident Description: The Kenmore electric range stove stop has been turning on without a person switching it on. If it is switched to be turned down it stays on high heat. It will notturn off. It has to be turned off by switching the breaker off. I reported this to Sears. They ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore electric stove range top
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/24/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 4/30/2013
    • |
    • 20130320-A2EE0-1314247
    Incident Description: The consumer says that both front burners automatically go on the highest temperature just by turning it on. the consumer says that they will then not shut off. The only way to turn them off is by shutting off the circuit breaker. The consumer says that he ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Smoothtop Electric Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/16/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 5/14/2014
    • |
    • 20140107-470E4-1379260
    Incident Description: The consumer says the left front burner is set on medium and goes to high by itself. yesterday the right front burner on the opposite side would not shut off when trying to be shut off. The consumer says that in a previous occasion one of the burners ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Smoothtop Electric Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (5/1/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.