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    • REPORT
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    • 9/10/2019
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    • 20181219-A4E16-2147383681
    Incident Description: Kenmore Electric range model #790.96112409 Serial # VF83178816 Set to preheat 350 degrees. Waited for preheat light to go off but it did not. Switched off the oven and waited another 10 minutes. Then pressed the preheat button to 350 degrees. After10 minutes ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Electric Range (white) with black cereamic top 30" stand alone
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    • REPORT
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    • 2/25/2019
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    • 20181116-4C055-1810865
    Incident Description: The problem started approximately 2 - 4 months ago. The wife turned the burner off after cooking and sat down for dinner Twenty minutes later, the consumer went into the kitchen and found the burner on high. He checked and saw that the control knob was in the ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Electric range with oven
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (2/7/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 7/11/2018
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    • 20171207-9789A-1717594
    Incident Description: These consumers are reporting their electric stove due to safety hazards over the past few years. They have had to replace the left front burner because once turned on it would not turn off approximately three years ago. The caller replaced the circuit board ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Electric Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/26/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 2/15/2018
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    • 20170808-99359-1685744
    Incident Description: The consumer states that he woke up in the middle of the night and went to the kitchen where he noticed the front and left burner was cherry red even though all knobs to the unit were turned off. The consumer switched the burner on and then off; after thirty ... (More)
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Oven Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (2/1/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 1/28/2016
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    • 20160103-CDA95-2147425140
    Incident Description: I have a Kenmore elective stove and oven, model number 790.96112409. The left front burner has always had problems staying on and the handle to the oven door has been replaced twice and just broke off again causing the glass front to almost fall onto the ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Electric Stove and oven
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/11/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/22/2014
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    • 20141129-24F4B-2147438415
    Incident Description: Burner on range would not turn off. After several attempts to turn it off the burner finally stopped heating. A few seconds later the burner turned on to full power by itself.
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Smooth Top Range. Model number 790.96112409 serial number VF4169829
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/8/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 11/27/2013
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    • 20131105-974BE-2147450221
    Incident Description: Front left burner would not turn off. Indicator light for "burner on/off" was displaying that all burners were "off". Cut power at breaker and burner came back on after restoring power. Unit is now turned off at the breaker.
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Slide in range
    Injury Info: Unspecified
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (11/13/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/20/2013
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    • 20130828-E7CE6-2147452605
    Incident Description: Front left burner on Kenmore glasstop electric range (model # 790.96112409) doesn't shut off when control was shut off. Areas around the burner including the edges of the stove get warm when the burner is being used. I didn't know I had a problem until now ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore glasstop electric range model # 790.96112409
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: ELECTROLUX/WHITE CONSOLIDATED
    • REPORT
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    • 8/20/2013
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    • 20130716-2C41C-1341164
    Incident Description: (12/25/2012) The consumer stated that the problem statrted around Christmas. He stated that his wife told him that the stove would not turn off. The consumer stated that he turned the stove on and could not get the stove off. He stated that he had to turn it ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: smooth top electric range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/6/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 5/9/2013
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    • 20130418-28AC4-2147456844
    Incident Description: The left front eye on my Kenmore smooth top electric range changed to High suddenly when control was set to medium for instance. The same eye will occasionally not turn off. I see there is a recall on some models but my model is not included. My model number ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore white smooth top electric range Model 790.96112409 Serial number VF70532567
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/25/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

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