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    • REPORT
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    • 1/27/2020
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    • 20191216-75F7F-2147376000
    Incident Description: Upon opening the refrigerator I realized that the light bulbs were both off. When I went to remove the plastic cover I noticed that it was very warm to the touch, but was able to remove it. I reached to remove the bulbs in order to inspect them and my hand ... (More)
    Product: Refrigerators (276)
    Product Description: Kenmore Elite 795.77563600
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    • REPORT
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    • 10/11/2019
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    • 20190910-3BD14-2147377755
    Incident Description: My Kenmore Elite Refrigerator has a light unit that overheated and melted plastic and nearly caused a fire. Unit is Model No.: 795.775 636 00 and Serial No. is: 802KR00798. This is apparently a known issue and Sears has been no help getting this dangerous ... (More)
    Product: Refrigerators (276)
    Product Description: Kenmore Elite refrigerator three doors Model No: 795.77563600
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    • REPORT
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    • 4/26/2017
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    • 20170305-F4DD2-2147405468
    Incident Description: I opened the refrigerator this a.m. and noticed that it was hot inside. Then I noticed the light hanging down, and you could smell a burning motor smell. I noticed that everything was hot in the refrigerator. The light was on and would not go off, it melted ... (More)
    Product: Refrigerators (276)
    Product Description: Kenmore Elite Trio Refrigerator model # 795.77563600 serial # 610KR02552
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/12/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 12/23/2015
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    • 20151201-235EF-2147426231
    Incident Description: Smelled something hot in my kitchen area and found that the lights in the refrigerator would not shut off. I double checked to make sure the doors were closed completely but the lights were still on. When I looked in the refrigerator I could see that the ... (More)
    Product: Refrigerators (276)
    Product Description: French Door Refrig with bottom Freezer
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/9/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/2/2015
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    • 20151106-CB669-2147426935
    Incident Description: My Sears Kenmore Elite Refrigerator, model # 795.77563600 is a fire hazard and after reading online this is a widespread issue and one Sears is not standing behind. What happens is the lights inside the unit remain on even when the doors of the refrigerator ... (More)
    Product: Refrigerators (276)
    Product Description: Kenmore Elite Refrigerator, Model 795.77563600
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (11/17/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/16/2015
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    • 20150524-8227A-2147432672
    Incident Description: Lights inside the refrigerator (Kenmore Elite Trio) stay on causing light cover to melt, fire hazard. Model number 795.77563600
    Product: Refrigerators (276)
    Product Description: Kenmore Elite Refrigerator Model number 795-77563600 Side by side model with freezer at bottom. Has dispenser on left door.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/2/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 3/19/2013
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    • 20130222-11286-2147458558
    Incident Description: Kenmore Trio Refrigerator model 77563991 interior lights did not turn off with doors closed. The plastic shroud over the lights completely melted.
    Product: Refrigerators (276)
    Product Description: Refrigerator
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/4/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/8/2013
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    • 20130104-42A7A-2147460244
    Incident Description: On Christmas Eve 2012…..Our Kenmore Trio Refrigerator started a near fire in our home! The lights inside the fridge got so hot they started to smoke and melt all the plastic surrounding the unit....even with the doors closed. If I had not been home from work ... (More)
    Product: Refrigerators (276)
    Product Description: Refrigerator overheated and light bulbs exploded when our 6 year old opened the door!
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/25/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 11/1/2012
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    • 20121011-E354A-2147462944
    Incident Description: This refrigerator's interior lights stay on. Food on the top shelf, near the light gets warm. The light bulbs can be vey hot. We have unscrewed the light bulbs so the refrigerator is now unlit. I have read that there have been close calls with overheating.
    Product: Refrigerators (276)
    Product Description: French door refrigerator with freezer on the bottom.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/18/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    (10/22/2012) LG manufactures the refrigerator to meet or exceed all relevant standards including UL250. LG’s state of the art quality system meets the LG(61)-F0-4047 quality standard. Our process not only rigorously tests to insure the quality of products leaving our ... (More)
    • REPORT
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    • 9/28/2012
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    • 20120906-EE380-2147464000
    Incident Description: Opened refrigerator door and smelled burning plastic. Noticed that the fridge lights were HOT and that the clear plastic shroud surrounding the lights was MELTED. Molten plastic was dripping down onto food items. I checked, and the lights would stay on even ... (More)
    Product: Refrigerators (276)
    Product Description: Sears Kenmore Elite Refrigerator
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/14/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    (9/17/2012) LG manufactures this refrigerator to meet or exceed all relevant standards including UL250. LG’s state of the art quality system meets the LG(61)-F0-4047 quality standard. Our process not only rigorously tests to insure the quality of product leaving our ... (More)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.