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JC Penney Olivia Espresso Convertible Crib
Baby
Nursery Equipment & Supplies
Nonportable Cribs (1543)
J.C.Penney Company, Inc    
Olivia Convertible Crib
 
 
JC Penney
Online
12/15/2010 This date is an estimate
JC Penney Olivia Crib

Wooden vertical crib rail snapped in half, causing woods shards to threaten son's safety. He was not hurt. There was no apparent force or trauma to crib, as he only goes into it for sleep. He is only 20 lbs. This is very disconcerting to me as a consumer and the safety of my child. Please advise. My photos will not upload (too large) - if you would like photos I can email them.

Thank you,

[REDACTED]
4/19/2011
Home/Apartment/Condominium 
Incident, No Injury
My Child
Male
1 years 2 months
Yes
No
No
JC Penney kept transferring me to different customer service personell. No one willing to replace damaged and unsafe crib.
Yes
N/A
Comment from J.C.Penney Company, Inc 5/10/2011
At jcpenney, the health and safety of our customers is our number one priority. All of our suppliers are required to comply with all applicable laws including product safety laws and regulations. jcpenney does not knowingly import or sell any non-compliant merchandise. Consumers are directed to contact our Customer Service at 1-800-944-6608 if they have any questions about this product.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.