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AA rechargeable NiMH batteries
Electronics
Batteries & Chargers
Batteries (884)
The Procter & Gamble Company    
Duracell
AA rechargeable NiMH batteries, DC1500, 2450 mAh, 4-pack
4133 00763
 
1C02J2 
Safeway
Maryland
5/7/2011
New Duracell NiMH batteries corroded and labels melted off when charged for the first time. The Energizer battery charger has been used previously with Energizer and Radio Shack NiMH batteries with no issues.
5/9/2011
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
Unspecified
Yes
No
No
P&G/Duracell have asked that I return product and charger to them for analysis.
Yes
N/A
Comment from The Procter & Gamble Company 5/18/2011
We’re very sorry your Duracell batteries overheated. Our products are extensively evaluated for safety and performance, so a report of this nature is rare. Still, we certainly understand why this would be alarming to you. Please be assured we have forwarded your report to our Health & Safety Group.

Having said that, the photograph you provided clearly shows Duracell alkaline batteries being charged. It’s important to know Alkaline batteries cannot be recharged, and our product package indicates this. Only batteries specifically labeled “rechargeable” should be recharged. Any attempt to recharge a non-rechargeable battery could result in rupture or leakage.

It might also help to know when Duracell rechargeable batteries are used, we recommend using a Duracell charger to ensure best performance. Duracell cannot guarantee the quality, safety or performance of other charger brands.

Again, we regret you had this experience. We appreciate the time you took to contact us directly. If we can be of any additional assistance, please call our Consumer Care Line at 1-866-607-5535 or email us via the “Contact Us” link on Duracell.com.
File NameDescription
Duracell NiMH overheated 2011-05-09.JPG batteries in charger after incident

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