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Eddie Bauer Classic Wood High Chair
http://www.eddiebauer.djgusa.com/usa/.../Products/For-The-Home/High-Chairs/Details/2324-HC091AAH-Classic-High-Chair
Baby
Nursery Equipment & Supplies
High Chairs (1555)
Dorel Juvenile Group    
Eddie Bauer Classic Wood High Chair
Eddie Bauer Classic High Chair HC091AAH
 
 
Target
North Dakota
5/1/2011 This date is an estimate
I have a new Eddie Bauer edition high chair purchased from Target in May 2011.
http://www.amazon.com/gp/product/B003A4CUZQ

My son is 9 months old as of this incident. There is a design flaw, the plastic piece that is a permanent, unmovable part has a gap just big enough for baby's foot to get jammed in and risk damage. Even while buckled in, baby can try to stand up and then when he sits back down, or even while trying to put the baby in seat initially, a foot can get wedged in, and the knee gets trapped under the tray and binds up the leg. I became very concerned that his leg might get broken or dislocated in the attempt to dislodge him after he got his foot stuck, it was all contorted in that space that really should not be there. It should not have a gap, the center crotch piece should go from the seat to the tray. This is dangerous!

On a side note, this rather expensive model features straps that do not buckle very well and are positioned ineffectively. Additionally, after less than six months use, the chair is wobbly and feels like it is coming apart. Attempts to tighten screws/bolt were unsuccessful in eliminating the instability of the chair.
9/12/2011
Home/Apartment/Condominium 
Incident, No Injury
My Child
Male
0 years 9 months
Yes
No
No
This product is dangerous, I want a recall and a refund and a safe replacement!
No
Yes
Comment from Dorel Juvenile Group 10/4/2011
Dear Consumer,

Thank you for bringing this issue to our attention. We understand you have been in contact with our Customer Service group and have arranged to have the product returned for review by our Quality Assurance staff. Once the return is reviewed we may be contacting you again to further discuss the issue.

All of Dorel Juvenile Group product are designed and manufactured to meet the most stringent mandatory and voluntary regulatory standards so it is unfortunate that your experience has not been a positive one.

As always, we encourage consumers to contact us directly at consumer@djgusa.com or call our Consumer Hotline at (800) 544-1108 for questions, comments or issues regarding our products.


CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.