View Report

(Printable PDF)
No Images to display
Hamilton Beach Toaster Oven
Kitchen
Appliances
Electric Counter-top Ovens, Broilers or Toaster Ovens (216)
Hamilton Beach Brands, Inc.    
Hamilton Beach
22660
D4880BI
 
 
Wal Mart
Texas
9/15/2009 This date is an estimate
The consumer stated her toaster oven poses a fire hazard similar to the toaster oven cited in recall release 11-265. Her toaster has the same model but is from a different series number. The style is regular pop up toaster oven. The toaster oven has 2 slots for bread. The consumer stated that her toaster oven doesn’t pop up on its own the consumer has to press cancel to make the toaster stop. This occurs every single time except if the toaster is on a light setting. The toaster was on for roughly a minute.

The consumer was using both burners at the time of the incident. The product does not show any signs of damage. The consumer's home has not been damaged by the product. The consumer has yet to call the fire department about the product. The consumer still uses the product but has to monitor it more closely. The consumer called the firm and cannot reach them as the number does not seem to be working. The consumer has yet to call the retailer. The consumer has not been harmed by the product.
9/15/2010
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
34 years
Yes
No
No
No
N/A
Comment from Hamilton Beach Brands, Inc. 10/18/2011
We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer reports having a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their homes. We encourage our customers to contact our Consumer Affairs Department at 1.800.851.8900 in order to provide information about their experiences.

The consumer has chosen to remain anonymous, which precludes us from interviewing the consumer, examining the product or otherwise verifying the report. Based on the information provided in the report, we note the product is a toaster, not a toaster oven; the model number does not match any of our records; and toast cycles typically last several minutes, so it is not surprising the toaster remains “on for roughly a minute.”

We want consumers to know that every toaster sold by Hamilton Beach complies with the version of American National Standards Institute/Underwriters Laboratories (“ANSI/UL”) Standard 1026: Electric Household Cooking and Food Serving Appliances in effect at the time of its design and manufacture.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.