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Bosch Built-In Oven
Kitchen
Appliances
Ranges or Ovens, Not Specified (281)
BSH HOME APPLIANCES CORPORATION    
Bosch
HBL5450UC/06
900600424
 
 
Fixtures Living
California
3/1/2011
I have a 6 month old wall oven, Bosch Model HBL5450UC/06, Seriel 900600424. The very first time I turned on the self cleaning feature, I heard a cracking sound about 10 minutes after the start of the process. I looked but did not see anything. Ten minutes later, there was a very loud crashing sound. When I looked into the oven through the door, I could see that the interior glass of the oven had exploded into very small pieces, filling the floor of the oven. A few pieces of the shattered glass somehow came out onto the kitchen floor in front of the oven. I called the manufacturer and followed their instructions to turn off the cleaning cycle and to turn off the power at the circuit breaker.
9/16/2011
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
Self
Female
69 years
Yes
No
No
I called the manufacturer immediately. They gave me the name and telephone number of an authorized repair company. That company sent a technician to inspect the oven on 9/19 and has ordered a replacement glass for the oven door.
Yes
N/A

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