View Report

(Printable PDF)
Bright Effects CFC bulb, 65w sold by and apparently a house brand of Lowe's Hardware.
Furniture, Furnishings & Decorations
Indoor Lighting
Light Bulbs (627)
Feit Electric Company, Inc.    
Bright Effects
L65TN
 
 
Lowe's Hardware
Unspecified
This date is an estimate
A "Bright Effects" compact fluorescent bulb failed in my kitchen. The bulb worked well prior to the problem with no diminishing of light that might indicate the end of life. The ballast in the bulb overheated, melting the plastic and causing the glass bulb to break. The overhead fixture had smoke damage from the incident although there does not seem to be any damage other than surface damage.
9/28/2011
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
I am keeping the bulb for inspection by Lowes. They have promised to contact me iwithin 24 hours.
Yes
N/A
Comment from Feit Electric Company, Inc. 10/28/2011
The item number referenced in this complaint is not a Feit Electric branded product. We originally spoke with the consumer named in this complaint on September 29, 2011 and most recently on October 21, 2011. We are waiting for the bulb to be returned for evaluation. Once this bulb is received our Quality Control department will examine it and assess how and why it failed. We will respond directly to the consumer with the results of our evaluation shortly thereafter. Our customer service department is available Monday through Friday, 8-5 Pacific Time. Our toll free number is 800-543-3348. We may also be reached at info@feit.com.
File NameDescription
bulb.JPG The bulb
Debris.JPG The debris that fell from bulb
Fixture.JPG The light fixture it was in

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.