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3yr 5mo. old white Frontload Amana washer
Home Maintenance and Structures
Laundry, Fabric Care & Sewing
Washing Machines, Other or Not Specified (140)
WHIRLPOOL CORPORATION    
Amana
NTW7200TW
11883683LV
10/30/2007  
2007.10 
Home Depot
Unspecified
4/22/2008
I purchased my washer in April 08. I was washing a Medium size load of clothes last night keeping in mind there are only two of us {myself & spouse}, and the interior glass burst during the spin cycle. I understand the Warranty ran out however this glass is 1/4 inch thick and I feel should not have burst. I called Amana/Whirlpool and spoke with the Customer Service agent who only listened and proceeded to let me know it was not under warranty. I have now posted a picture on their website but upon reading all the other complaints, I feel it will go no where. I believe this glass had to be stressed in order to break. Could their be a possibility that the glass is defective? Upon showing this to a repair man, he said in thirty years of working on appliances, he has never seen this occur. There is no way to repair this piece except to purchase a whole new door. Again, this product is only 3 years old!
10/3/2011
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
Customer Service told me its no longer under warranty and they would do nothing about it.
Yes
N/A
File NameDescription
Amana 3 yr. old Washer Blow out! 2011.jpg Amana Frontload Washer

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