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3 -1 Heritage Crib - Natural Model # DA0504KMC-1N

Dorel Asia
Baby
Nursery Equipment & Supplies
Nonportable Cribs (1543)
Dorel Asia    
Dorel Asia
3 -1 Heritage Crib - Natural, Model # DA0504KMC-1N
 
 
Kmart
Unspecified
9/1/2007 This date is an estimate
I bought the 3 -1 Heritage Crib - Natural Model # DA0504KMC-1N
Back on 2007, then bought another one about 4 months later as I had twins.

I found out this porduct was on recall and glad I had as the whole crib/cribs were falling apart.

The leg/legs from the head board are very loss and not useable, the spring to hold the mattress are broken as well. I held on to this product as I knew something was wong with them.

I had dont the recall, but did not recieve tha legs from any part of the crib, nor did I recieve the springs to hold the mattress spring on! I did not recieve the hardware as well.

The whole crib should be on recall and not just the drop side! I am very up set about this situation.
6/2/2008
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
I still have product, I am trying to get Dorel Asia to fix the issue, but have no luck.
Yes
N/A
Comment from Dorel Asia 2/22/2012
We apologize for the inconvenience the recall has had on you and your family.
We would be happy to provide the posts and a new mattress support for your recalled crib. Please contact our customer service at 1-800-295-1980 or via email at das@dorel.com

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.