View Report

(Printable PDF)
No Images to display
Foam Mattress
Furniture, Furnishings & Decorations
Bedroom, Bedding & Bath
Nonbaby Mattresses (4009)
Tempur Pedic    
Tempur-pedic
Cloud
 
 
Sleepys
New York
3/15/2012 This date is an estimate
The consumer says the mattress had a toxic odor. Her and her husband both got sick. They had burning eyes, and throat was bothering her. She called the manufacturer to find out what was in it. She was told it was made with polyurethane. The manufacturer told her that in order to release the gases they should jump on the mattress and roll around. The consumer's concern is that they claim the order would dissipate. She feels that this would make it more dangerous. She complained about it to the retailer and got a refund. Her husband and her feel that this product should not be sold without a warning label and full disclosure of what its made of. The manufacturer told her she should pour baking soda on the mattress.
3/20/2012
Home/Apartment/Condominium 
Injury→Injury, Level of care not known
Self
Female
Unspecified

Injury→Injury, Level of care not known
My Spouse
Male
Unspecified
No
No
No
Yes
N/A
Comment from Tempur Pedic 5/17/2012
At Tempur-Pedic, the safety of our products is of utmost importance to us. We ensure that our products comply with all applicable government requirements, from the local to the federal level and we are deeply concerned whenever a concern is voiced about one of our products. As part of our on-going commitment to product safety, we are carefully evaluating this report. Further, as the complainant did not leave any contact information with his report, we cannot contact him to discuss his concerns.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.