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Mattress
Furniture, Furnishings & Decorations
Bedroom, Bedding & Bath
Mattresses, Not Specified (4010)
SIMMONS BEDDING COMPANY    
Simmons
B50093204006
1903559850
unknown
 
 
Mattress Giant
Maryland
8/28/2008
The caller stated that he purchased the mattress in 2008 and around 2011 he started feeling the springs. He was experiencing imprints of these coil springs on his body.

The caller feels that this mattress is unsafe and this could possibly caused injury if these springs should break.

6/2011 The retailer was contacted and a rep was sent out for inspection, he was informed that
the mattress was no longer under warranty and based on the body impression it was less than 1 1/2 inches and his claim was denied.


The retailer was purchased by another firm and another inspection was done and they confirmed the first report.

The caller feels that this mattress should be reported.
5/1/2011
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Male
Unspecified
Yes
No
No
Yes
N/A
Comment from SIMMONS BEDDING COMPANY 7/9/2013
Currently, all authorized Simmons dealers handle warranty claims for their customers. The customer contacted his dealer, who performed an inspection on his mattress. His claim was denied due to the impressions being within our established tolerance of 1.5 inches. In addition, the warranty was voided due to stains pursuant to Simmons limited manufacturer's warranty.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.