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Refrigerator
Kitchen
Appliances
Refrigerators (276)
LG Electronics, USA    
LG
LFC25760TT
611KRBY00389
 
 
Home Depot
New York
6/15/2009 This date is an estimate
Caller's daughter opened the refrigerator approximately one week ago, sometime around June 11th, 2012 and saw smoke coming from around the light fixture.
Amount of smoke was moderate but the smell of burning plastic was heavy.

The light bulbs became so hot they melted the plastic around the lights.

Caller contacted LG immediately, connected with service who advised to disconnect the light bulbs due to high intensity light bulbs heating, not cooling down and causing fire.

Service came to home June 12th, 2012 replaced defective light bulbs and the piece in the refrigerator that did not turn off which caused the burning/melting.
Service was not from manufacturer due to their statements that they couldn't get anywhere for repairs for two weeks so callers contacted their own repair shop.

Caller never received a recall notice.
Caller called manufacturer three times and was not satisfied with their service.

Caller would like the public made aware and would like for this model to be added to recall.







6/11/2012
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
Service repaired refrigerator
Yes
N/A
Comment from LG Electronics, USA 10/10/2012
LG manufactures this refrigerator to meet or exceed all relevant standards including UL250. LG’s state of the art quality system meets the LG(61)-F0-4047 quality standard. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about their refrigerators should either visit our web site at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.