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Evenflo Convertible high chair
Baby
Nursery Equipment & Supplies
High Chairs (1555)
Evenflo Company, Inc.    
Evenflo
Dottie Lime 29111259
 
 
ebay baby shop
Unspecified
3/15/2012
We had just bought his high chair, brand new in box, online, and used it 1 time. The 2nd time I went to put my baby in the chair, and the straps were way too short for my child, who was only about 14 months at the time, so I decided to put the tray on in the meantime, so I could go around to the back to see about adjusting the straps. To my HORROR, my son barely pushed on the tray and it popped off, and he tumbles to the floor. He cried, and was shaken up. I immediatly contacted the online retailer, and I have proof of the date of the message sent, so this is not to "jump on the wagon" with all the other re-calls..I was one of the 1st ones to report this. It was really a trying time, having to sit right next to my baby, taking the high chair down from the higher height, down to the lower level, close to the floor, and I had to sit right next to him, so if the tray did pop off, I was right there. My son still is learning to walk, so I figured that once he can walk himself, then I wouldnt need the tray anyways. I am very happy that its been re-called, and that my claims are valid!
3/14/2012
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
My Child
Male
1 years 2 months
Yes
N/A
No
I kept the product, to use without the tray. I contacted the person I got it from and also am attempting to contact evenflo for replacement parts.
Yes
N/A
Comment from Evenflo Company, Inc. 7/5/2012
The consumer reported to the CPSC that her unrestrained child fell from his Convertible High Chair when the tray detached. Apparently, this consumer had not used the internal restraint in the high chair and was adjusting the restraint straps on the back of the high chair when the incident occurred. Convertible High Chairs with model numbers beginning with “2911” were the subject of a recall announced June 5, 2012, for tray detachment issues like the one described by this consumer. Consumers who own an Evenflo Convertible High Chair with a “2911” model number and are not aware of the June 2012 tray recall should contact Evenflo at 1-800-233-5921 or on the web at safety.evenflo.com to register for an approved replacement tray and supplemental instructions.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.