View Report

(Printable PDF)
No Images to display
DaVinci Emily 4-in-1 Convertible Crib with Toddler Rail in Cherry
Crib Features:

4 level mattress spring system that allows you to adjust the mattress height as your infant grows
Toddler Bed conversion kit included (Full size headboard and footboard)
Optional Wooden Bed Rails for Full Size Bed conversion
Meets and exceeds all US safety standards

This is a NON-Drop Side crib
Dimensions:

Crib: 42" H x 54" W x 34" D
Baby
Nursery Equipment & Supplies
Nonportable Cribs (1543)
MILLION DOLLAR BABY    
DaVinci
Emily 4-1
 
 
Target and amazon.com
Unspecified
7/22/2010 This date is an estimate
This email was sent to Million dollar baby on 7/9/12 and I still do not have a response from them.
Hello,
I purchased 2 Emily 4-1 cribs and experianced a problem with both when they were converted into a toddler bed. The cribs were purchased a year apart form each other 2009 and 2010. On the crib prurchased in 2009 the screws stripped out of the place where the guard bar met with the side of the crib rendering it useless and unsafe for my child to sleep in. On the 2010 bed the guard bar snapped at the same junction (the crib also fell apart due to the screws constantly loosing). You can imagine my surprise when I found this after putting my daughter down for a nap. Also on both cribs the screws would not stay in place and would always come loose to which I was contently tightening them.

I am writing you to let you know of the safety hazards that I have witnessed and experienced with this model. I still have one crib waiting to be thrown out but the other is long gone. Is there anything that can be done to improve my image of your product. Currently I do not see why I have paid over $500 combine on these cribs that did not last more than 2 years each.

Please contact me

Thank you for your help in this matter
[REDACTED]
7/4/2012
Home/Apartment/Condominium 
Incident, No Injury
My Child
Female
1 years 9 months

Incident, No Injury
My Child
Male
2 years 9 months
Yes
No
No
I emailed them after the second crib incident. The email was sent on 7/9/12 with a 2-3 day response promise but no response as of 7/18/12
Yes
N/A
Comment from MILLION DOLLAR BABY 8/6/2012
We are sorry to hear about the problems you have been experiencing with our Emily 4 in 1 Crib. We have no records showing that our Consumer Support Dept. had received any emails or inquires from [REDACTED] or the email address provided. However, we would love to speak to you and assist you with the issues you have. It is our promise that one of our wonderful Consumer Support agents will contact you immediately. We apologize again if you have not been able to speak to anyone from our company regarding the issues you have with our Emily 4 in 1 Crib.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.